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Thank you for printing this page from the City of Raleigh's Official Website (www.raleighnc.gov)
https://raleighnc.gov/water-and-sewer
08/18/2023 3:20 pm

Scammer Phone Call

Aug 18, 2023

Protect Yourself from Utility Scammers

Take Steps to Guard Against Scammer Phone calls

Water and Sewer

Pay your bill. Report a sewer overflow or stormwater issue. Stop your water service. We’ve got you covered.

About Raleigh Water

Water and Sewer Bill Assistance:

Raleigh Water customers who need help paying their utility bills due to the COVID-19 pandemic may qualify and apply for financial aid through WakeHELPS. For more information call 919-212-0476 or view the Frequently Asked Questions Guide.

As a resident or business owner, we handle all your drinking water, stormwater, and sewer needs. We offer convenient methods for making your utility payment and reporting a problem. We’re here to help if you have questions about your account or how we bill your water and sewer utilities. Just ask!

Office Location

Public Utilities
publicutilityinfo@raleighnc.gov
919-996-3245

Stormwater Management 
RaleighStormwater@raleighnc.gov
919-996-3940

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  1. Utility Online Services

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  1. Sunflower Biofuel Production

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News

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A mural featuring an otter and fish is painted on the side of a sewer riser

Aug 29, 2023

New Mural on Shelley Lake Greenway Trail

A collaboration between Raleigh Arts and Raleigh Water
  1. Triple A Street Sign

    Raleigh Water Earns Triple-A Ratings from Moody’s, S&P, and Fitch

    Aug 9, 2023

  2. Multiple Mailboxes

    Attention Utility Customers

    Feb 2, 2023

Related Projects

  All Water and Sewer Projects
  1. EM-Johnson-Basins

    Water and Sewer

    E.M. Johnson Water Treatment Plant Basins 1 - 4 Modifications

  2. Glenwood-Ave-HYW-70-Waterline

    Water and Sewer

    US 70 / Westgate Waterline Project

  3. pile of old pipes and water lines

    Water and Sewer

    Seaboard Station Utility Improvements

  4. Construction Site

    Water and Sewer

    Perry Creek / Neuse River Interceptor Improvements

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