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Raleigh Water Self Service

Managing your utility accounts just got easier. Raleigh Water Self-Service is a digital portal that allows customers to pay bills, track service requests, and manage multiple accounts from any device 24/7.

Things to Know

  • Make a Payment Your Way: While you can make a quick one-time payment without an account, we recommend registering to access your history and manage preferences.
  • What You’ll Need: Have your account number (found on your bill), ZIP code, email address, and mobile phone ready. Registration takes only a few minutes.
  • For payment methods, visit.

Contact

 

Customer Care and Billing
customercare@raleighnc.gov
919-996-3245
 

Lead Department:
Water
Service Categories:
Water and Sewer Development Review

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