Water and Sewer Bill Assistance:
Financial assistance for water bills is available through City and County programs: Utility Customer Assistance Programs
The City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer services to about 198,000 metered customers and a service population of about 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon areas. Our mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental and social vitality of our communities.
Residential Customer Rate & Fee Increases 2022 - 2023
Questions about your water service
Questions about your sewer service
Questions about utility billing
Questions for developers