Raleigh Water is getting a new online portal.
All users will need to create a new account on or after Nov. 12. Learn more about how this will affect you.
Sewer back-up, overflow, or water leak?
Call Raleigh Water Customer Care and Billing at 919-996-3245 (24/7). Press 2 for further instructions.
Raleigh Water provides clean, award-winning water to more than 650,000 residents throughout Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon. Our water is consistently ranked among the best, even internationally!
We're committed to environmental sustainability. Our wastewater treatment facility protects our waterways and produces enough renewable natural gas to power over 70 City buses, as part of the Bio-Energy Recovery Project.
To learn more about water conservation, how to handle sewer emergencies, and other important topics, explore our new video gallery.
Need a permit in a Merger Community? Easily pay for your connection and stub permits online on our Permit and Development Portal.