Public utilities workers setting up a barricade

Raleigh Public Utilities workers setting up a barricade in a crosswalk for repair work. 

Water

Water and Sewer Bill Assistance:

Financial assistance for water bills is available through City and County programs: Utility Customer Assistance Programs

The City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer services to about 198,000 metered customers and a service population of about 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon areas.


Residential Customer Rate & Fee Increases 2022 - 2023

Questions about your water service
Questions about your sewer service 
Questions about utility billing 
Questions for developers

Contact

 
919-996-3245

Address

One Exchange Plaza
Raleigh, NC 27601

 

Contact Us

Phone: 919-996-3245
This number for use during normal business hours for services and after hours for emergencies.

Payments

Web: Web Payments Self Service
Phone: 888-905-3196

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