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Alert

Today's Alerts:

Local Burn Ban in Effect

City Offices Closed Friday, April 3

Published 3/30/2026 at 4 p.m. Updated 4/1/2026 at 4 p.m.

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Thank you for printing this page from the City of Raleigh's Official Website (www.raleighnc.gov)
https://raleighnc.gov/emergency-communications-911
01/28/2026 2:58 pm

Ashley Wilson call taker

Jan 5, 2026

Crisis Call Diversion Line Gives Hope to Callers

When a community member needs help, connection to the right resources is critical.

Emergency Communications - 911

The Raleigh-Wake Emergency Communications Center, also known as Raleigh-Wake 9-1-1, answers emergency and non-emergency calls for service 24 hours a day, 365 days a year and dispatches the appropriate help. The professional staff is dedicated to providing quality service not only to our citizens but also to the first responders that we serve.

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  1. 911 Call Center Accreditations and Awards

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An white ambulance with a blue and yellow stripe getting ready to cross a bridge. Trees are in the background

Nov 13, 2025

Wake EMS to Reduce Use of Lights, Sirens

Lights and sirens will be used in most time-critical situations.
  1. The Ingrams stand with Reid in the 911 call center.

    911: A Thankful Heart

    Sep 25, 2025

  2. Emergency call taker sits at desk looking at multiple computer screens

    Apply to 911 Training Academy!

    Jun 23, 2025

  3. Photo of employees at the Raleigh-Wake 911 Center

    911 Center Celebrates Telecommunicators

    Apr 16, 2025

  4. Image of the Raleigh-Wake Emergency Communications building at dusk

    Raleigh-Wake 911 Center Wants Your Feedback

    Mar 24, 2025

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