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Emergency Communications will accept applications beginning Sept. 30 until 11:59 p.m. on Oct. 20 for the next Call Taker Academy. This academy is projected to start on Thursday, Jan. 9, 2025.
See all city positions:
Employment with Raleigh-Wake 911 Center
Are you interested in becoming a 911 call taker or telecommunicator?
If the answer is yes, be sure to fill out an application and submit it before the next recruitment period ends. The applications will be reviewed by management and qualified candidates will be selected for an interview. If you make it through the interview process you will be on your way to becoming either a call taker or telecommunicator.
- Call takers are responsible for answering calls and inputting the information in our database.
- Telecommunicators answer calls, enter the data, and dispatch first responders.
How do I apply for a position?
Follow the directions for the jobs posted.
What happens once I submit my application?
After the closing date has expired, the Raleigh-Wake County Emergency Communications Center will review all submitted applications. Based on job skills and competencies, qualified applicants are selected for skills testing. If the applicant is successful, they will proceed through the hiring process consisting of a panel interview, complete background investigation, and physical and mental evaluation.
What happens to my application if I am not selected for the position?
Applicants will be notified of their status throughout the process. If the applicant is not selected they may reapply when another position has opened within our department.
How long does the hiring/selection process take?
The average time for this process is approximately 3-4 months.
Questions or Inquiries?
View the common questions about our general employment process
The City of Raleigh is an equal opportunity employer and does not discriminate on the basis of race, sex, color, creed, age, disability, sexual orientation, or national origin.
