Are you seeing a larger-than-usual water bill? This may be due to a vendor shutdown that caused delays, resulting in paper bills covering up to two months of usage.
Raleigh Water has paused all disconnections and late fees. Payment plans are also available to make managing your bill easier.
If you have questions about your account or need help signing up for electronic billing, please call Customer Care and Billing at 919-996-3245 or visit the self-service webpage. You can quickly register for our Web Self Service and conveniently view, print, and pay your bills at any time! Sign In - Customer Care and Billing Web Self Service
Thank you for your understanding. We value you as a customer and are committed to providing you with reliable service.