Project Share

Raleigh's Utility Bill Contribution Program

In an effort to assist customers who may be experiencing financial hardships, the City of Raleigh has created the ‘Project Share Contribution Program’.

This program is designed to provide emergency assistance funds to utility residents in a crisis, who are unable to pay their water, solid waste, recycling, and stormwater bills. It is funded by customer and corporate donations.

Why Contribute

Without water service, basic sanitary needs such as bathing or showering, washing dishes, washing clothes and flushing the toilet would be impossible.  But for some residents on limited incomes, this is a real possibility. When you contribute to ‘Project Share’, you make a difference – helping residents who are in crisis and unable to pay their utility bill.

Of the funds contributed to Project Share, 100% stay in the service area and help customers located in Raleigh, Garner, Knightdale, Rolesville, Wake Forest, Wendell and Zebulon.

For more information, contact us at Customer Care or by calling 919-996-3245.

Ways to Contribute

  • Monthly on your utility bill [Web Self Service]; or by contacting us at Customer Care or by calling 919-996-3245
  • Make a credit card contribution by calling 919-996-3200
  • Mail a check to: Raleigh Water,  P.O. Box 590 , Raleigh, NC 27602 

 Please make the check out to City of Raleigh and write "Project Share" in the subject line.

 

Contact

 

Customer Care and Billing
Web Self Service
customercare@raleighnc.gov
919-996-3245
 

Lead Department:
Water
Service Categories:
Customer Care and Utility Billing

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