Project Share

Raleigh's Utility Bill Contribution Program

Water Bill Assistance Available During COVID-19

Here are assistance programs that can help you pay your utility bills: WakeHELPS,
 Utility Customer Assistance Program

We are here to help: Payment Plans available!

COVID-19: Water COVID-19 Info | Citywide COVID-19

The Project Share Contribution Program provides emergency funds to utility residents in a crisis, who are unable to pay their water, solid waste, recycling, and stormwater bills. It is funded by customer and corporate donations.

older woman washing vegetables under faucet

Why Contribute

Without water service, basic sanitary needs such as bathing or showering, washing dishes, washing clothes and flushing the toilet would be impossible. 

But for some residents on limited incomes, this is a real possibility. When you contribute to ‘Project Share’, you make a difference!

Of the funds contributed to Project Share, 100% stay in the service area and help customers located in Raleigh, Garner, Knightdale, Rolesville, Wake Forest, Wendell and Zebulon.

For more information, contact us at Customer Care or by calling 919-996-3245.

Ways to Contribute

  • Monthly on your utility bill via Web Self Service; by contacting us at Customer Care or by calling 919-996-3245
  • Make a credit card contribution by calling 919-996-3200
  • Mail a check to: Raleigh Water,  P.O. Box 590 , Raleigh, NC 27602 . Please make the check out to City of Raleigh and write "Project Share" in the subject line.

Contact

 

Customer Care and Billing
Web Self Service
customercare@raleighnc.gov
919-996-3245
 

Lead Department:
Water
Service Categories:
Customer Care and Utility Billing

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