Project Share

Raleigh's Utility Bill Contribution Program

Water and Sewer Bill Assistance:

Financial assistance for water bills is available through City and County programs: Utility Customer Assistance Programs

The Project Share Contribution Program provides emergency funds to utility residents in a crisis, who are unable to pay their water, solid waste, recycling, and stormwater bills. It is funded by customer and corporate contributions.

older woman washing vegetables under faucet

Why Contribute

Without water service, basic sanitary needs such as bathing or showering, washing dishes, washing clothes and flushing the toilet would be impossible. 

But for some residents on limited incomes, this is a real possibility. When you contribute to ‘Project Share’, you make a difference!

Of the funds contributed to Project Share, 100% stay in the service area and help customers located in Raleigh, Garner, Knightdale, Rolesville, Wake Forest, Wendell and Zebulon.

For more information, contact us at Customer Care or by calling 919-996-3245.

Ways to Contribute

  • Monthly on your utility bill or a one-time contribution via Web Self Service.
  • Make a credit card contribution by calling 919-996-3200
  • Mail a check to: Raleigh Water,  P.O. Box 590 , Raleigh, NC 27602
    Please make the check out to City of Raleigh and write "Project Share" in the subject line.



Customer Care & Billing
Web Self Service
Phone: 919-996-3245
Payments: 888-905-3169


Lead Department:
Service Categories:
Utility Service Requests and Payments

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