Sewer back-up, overflow, or water leak?
Call Raleigh Water Customer Care and Billing at 919-996-3245 (24/7). Press 2 for further instructions.The treatment process used at the new Dempsey E. Benton Water Treatment Plant begins with adding ozone to the raw water and ends with ultraviolet (UV) disinfection and chloramination.
Suspended solids are coagulated with ferric sulfate, settled in a solids contact clarifier, and gravity fed through a two-stage filtration system.
The filtered water is then disinfected with both ultraviolet light and chloramines before it is stored in a five million gallon on-site storage reservoir. From the storage reservoir, water is pumped directly to customers in Raleigh and Garner.