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Thank you for printing this page from the City of Raleigh's Official Website (www.raleighnc.gov)
https://raleighnc.gov/water-and-sewer
08/18/2023 3:20 pm

Scammer Phone Call

Aug 18, 2023

Protect Yourself from Utility Scammers

Take Steps to Guard Against Scammer Phone calls

Water and Sewer

Pay your bill. Report a sewer overflow or stormwater issue. Stop your water service. We’ve got you covered.

About Raleigh Water

Water and Sewer Bill Assistance:

Raleigh Water customers who need help paying their utility bills due to the COVID-19 pandemic may qualify and apply for financial aid through WakeHELPS. For more information call 919-212-0476 or view the Frequently Asked Questions Guide.

As a resident or business owner, we handle all your drinking water, stormwater, and sewer needs. We offer convenient methods for making your utility payment and reporting a problem. We’re here to help if you have questions about your account or how we bill your water and sewer utilities. Just ask!

Office Location

Public Utilities
publicutilityinfo@raleighnc.gov
919-996-3245

Stormwater Management 
RaleighStormwater@raleighnc.gov
919-996-3940

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  1. Utility Online Services

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  3. Assistance Program for Water and Sewer Utility Customers

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Services

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  1. Cross Connection Control Program

  2. Payment Plans for Unpaid Utility Bills

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  9. Bio-energy Recovery Project

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News

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A mural featuring an otter and fish is painted on the side of a sewer riser

Aug 29, 2023

New Mural on Shelley Lake Greenway Trail

A collaboration between Raleigh Arts and Raleigh Water
  1. Triple A Street Sign

    Raleigh Water Earns Triple-A Ratings from Moody’s, S&P, and Fitch

    Aug 9, 2023

  2. Multiple Mailboxes

    Attention Utility Customers

    Feb 2, 2023

Related Projects

  All Water and Sewer Projects
  1. Road Open Cut

    Water and Sewer

    Garner Road Sewer Improvements

  2. Damaged-Infrastructure

    Water and Sewer

    Six Forks Road and Cranbrook Road Water and Sewer Replacement

  3. Ricochet-Sewer-Project

    Water and Sewer

    Ricochet Drive Sewer Extension

  4. Water and Sewer

    Perry Creek Interceptor

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