Utility Bill Payment Locations

Where to make in-person utility payments


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Official In-Person Payment Locations Utility Payments by Phone

Official In-Person Payment Locations

In-person payments paid at any location other than one of the City's official payment locations may be delayed. A delayed payment could cause late fees or your services could be disconnected for nonpayment. For this reason, ONLY visit one of our official payment locations when making a payment in person.

Note: The City charges a $35 processing fee on all returned checks.

Avery C Upchurch Municipal Complex
1st Floor Revenue Services Lobby 
222 W Hargett Street
Hours: 8:30 a.m. - 5 p.m.
Phone: 919-996-3200

Payments accepted:

Garner Town Hall
900 7th Avenue
Hours: 8:15 a.m.-1 p.m. and 2-4:45 p.m.
Phone: 919-772-4688

Knightdale Town Hall
950 Steeple Square Court
Hours: 8 a.m. - 5 p.m.
Phone: 919-217-2212

Rolesville Town Hall  
502 Southtown Circle
Hours: 8 a.m. - 5 p.m. 
Phone: 919-556-3506

Wake Forest Town Hall
301 S. Brooks Street
Hours: 8 a.m. - 3 p.m. 
Phone: 919-435-9400

Wendell Town Hall
409 Landing View Drive
Hours: 8 a.m. - 5 p.m. 
Phone: 919-365-4450

Zebulon Town Hall
1003 N. Arendell Avenue
Hours: 8 a.m. - 5 p.m. 
Phone: 919-269-7455

Utility Payments by Phone

To pay with Visa, MasterCard, American Express or Discover, call 888-905-3169 at any time.

Contact

 

Customer Care and Billing
Web Self Service
Payments: 888-905-3169

customercare@raleighnc.gov

Department:
Water
Related Services:
Utilities Customer Service

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