Utility Bill Payment Locations

Where to make in-person utility payments


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Official In-Person Payment Locations Utility Bill Payments by Phone Utility Bill Payments Online

Official In-Person Payment Locations

In-person payments paid at any location other than one of the City's official payment locations may be delayed. A delayed payment could cause late fees or your services could be disconnected for nonpayment. For this reason, ONLY visit one of our official payment locations when making a payment in person.

Note: The City charges a $35 processing fee on all returned checks.

Avery C Upchurch Municipal Complex
(Raleigh Municipal Building)
1st Floor Revenue Services Lobby 
222 W Hargett Street
Hours: 
Mondays, Tuesdays, Wednesdays, Fridays: 8:30 a.m. - 5 p.m.
Thursdays: 9:15 a.m. - 5 p.m.

Phone: 
919-996-3200

Payments accepted:

Garner Town Hall
900 7th Avenue
Hours: 8:15 a.m.-1 p.m. and 2-4:45 p.m.
Phone: 919-772-4688

Knightdale Town Hall
950 Steeple Square Court
Hours: 8 a.m. - 5 p.m.
Phone: 919-217-2212

Rolesville Town Hall  
502 Southtown Circle
Hours: 8 a.m. - 5 p.m. 
Phone: 919-556-3506

Wake Forest Town Hall
301 S. Brooks Street
Hours: 8 a.m. - 3 p.m. 
Phone: 919-435-9400

Wendell Town Hall
409 Landing View Drive
Hours: 8 a.m. - 5 p.m. 
Phone: 919-365-4450

Zebulon Town Hall
1003 N. Arendell Avenue
Hours: 8 a.m. - 5 p.m. 
Phone: 919-269-7455

Utility Bill Payments by Phone

To pay by phone with a Visa, MasterCard, American Express, or Discover credit card, call 888-905-3169 at any time. Please have your payment method information, utility account number, and the service address zip code available.

Utility Bill Payments Online

Make an online payment using our Web Self Service portal. Simply register and log in OR use the one-time payment option. We accept Amazon Pay, Visa, Mastercard, American Express, Discover, E-check, Venmo, PayPal and PayPal credit online. You can also schedule a payment in the future, make an E-check payment, or recurring ACH payments. 

Contact

 

Customer Care and Billing
Web Self Service
Payments: 888-905-3169

customercare@raleighnc.gov

Department:
Water
Related Services:
Utilities Customer Service

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