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Bill Delivery Delays
Raleigh Water apologizes for the recent delay in sending your bills. Your patience during our transition to a new vendor is greatly appreciated. We anticipate all current bills will be sent out in early June.
Raleigh Water assures you that we will not be discontinuing anyone's water service at this time. To ensure a smooth transition, no late fees will be assessed right now. However, please note that you are still responsible for your full bill when the regular bill mailing resumes.
You can quickly register for our Web Self Service and conveniently view, print and pay your bills at any time! Sign In - Customer Care and Billing Web Self Service
Thank you for your understanding as we work to improve your billing experience and ensure you receive the best service possible from Raleigh Water.
Helpful Links
AutoPay - Recurring Bank Drafts
Ensure your payments are received on time every month, eliminating late fees and service disruptions due to a late payment. Payments will automatically be drafted from your bank account each month.
Pay by Phone
Call 888-905-3169 to make a payment using the automated phone system. Please have your payment method information, utility account number, and the service address zip code available.
The automated system is available seven days a week, 24 hours a day.
Your account will be updated to show the payment information and your new balance.