Payment Plans for Unpaid Utility Bills

Water and Sewer Bill Assistance:

Financial assistance for water bills is available through City and County programs: Utility Customer Assistance Programs

Payment Plans

Need more time making a utility payment?

You may qualify for a payment plan to help meet your monthly utility costs. For more information, please visit Web Self Service  or email to apply and for further qualification information.

  • Must not have had a broken payment plan within last 12 months
  • Pay plans are a maximum 3 month period
  • Installments can be weekly, bi-weekly, monthly
  • Installments must be paid on or before the due date otherwise payment plan will cancel
  • Once you establish a payment plan, you will receive a letter with your payment plan agreement installment amounts and due dates
  • You must pay all new bills on or before the due date, otherwise payment plan will cancel
  • With an email address on file, you will receive reminders prior to each installment due date
  • Broken payment plans will proceed through the collections processes
  • You can set up a pay plan by visiting Web Self Service

Financial assistance is also offered through our Utility Customer Assistance Program.


Financial Assistance Program for Water and Sewer Utility Customers