Sewer back-up, overflow, or water leak?
- Call Raleigh Water Customer Care and Billing at 919-996-3245 (24/7). Press 2 for further instructions.
Need financial assistance with your water and sewer bill?
- Learn more about Raleigh's assistance program for water and sewer customers.
Raleigh Water provides clean, award-winning water to more than 630,000 residents throughout Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon.
Our wastewater treatment facility protects our waterways and will soon produce renewable natural gas to power City buses, as part of the Bio-Energy Recovery Project.
To learn about important water topics, explore our video gallery.
Need a permit in a Merger Community? Easily pay for your permits online on our Permit and Development Portal.