Water Portal Launch Update •Three Leaf Collection Options
Published 11/18/2025 at 6 a.m.Updated 11/18/2025 at 5 p.m.
Thank you for printing this page from the City of Raleigh's Official Website (www.raleighnc.gov)
https://raleighnc.gov/water-and-sewer/services/septage-receiving-program
10/08/2025 5:58 pm
Once your form is complete, please email it to Sarah Gornick to begin the approval process.
Important: Be sure to read your permit carefully once issued.
How Raleigh is Different
Raleigh’s program differs from other municipalities in several ways:
Permit Format: Instead of a one-page notarized Authorization Letter, Raleigh issues a four-page permit containing facility-specific rules and regulations.
Billing: Charges are based on the capacity of your truck’s wastewater tank.
RFID Electronic Billing:
After receiving your permit, schedule an appointment for a truck inspection.
An RFID sticker will be affixed to your windshield.
Each time your truck enters the facility, the RFID system will scan it, and you will be billed based on the number of monthly scans.
Waste Restrictions:
Only domestic waste from septic tanks or portable toilets are accepted.
Industrial or concentrated hauled wastewater is not accepted.
You must complete a certification form confirming compliance.
A personalized Renewable Biomass Certification form will be provided once your permit application is submitted.
If you are ever unsure about the acceptability of a waste stream, please contact us by phone or email before hauling.
North Carolina Department of Environmental Quality (NCDEQ) Requirements for New Firms
Before NCDEQ can issue a permit, new haulers must obtain disposal authorization from the Neuse River Resource Recovery Facility (NRRRF). The process generally follows these steps:
Submit the NCDEQ application and fee.
NCDEQ assigns an NCS number as confirmation that your application is being processed.
Apply for and receive a disposal authorization from NRRRF (authorization only – no discharge yet).
Complete all NCDEQ requirements (training, truck inspection, fees, application) and receive your official DEQ permit.
Send your DEQ permit to NRRRF to gain full access.
Rates & Hours of Operation
Rates (effective July 1, 2025):
$0.09 per gallon, or $90 per 1,000 gallons
Rates are subject to change. Please contact us to confirm current pricing.