Water treatment plant

Water and Sewer

Pay your bill. Report a sewer overflow or stormwater issue. Stop your water service. We’ve got you covered.

Water and Sewer Bill Assistance:

Raleigh Water customers who need help paying their utility bills due to the COVID-19 pandemic may qualify and apply for financial aid through WakeHELPS. For more information call 919-212-0476 or view the Frequently Asked Questions Guide.

As a resident or business owner, we handle all your drinking water, stormwater, and sewer needs. We offer convenient methods for making your utility payment and reporting a problem. We’re here to help if you have questions about your account or how we bill your water and sewer utilities. Just ask!

Contact

 

Public Utilities
publicutilityinfo@raleighnc.gov
919-996-3245

Stormwater Management 
RaleighStormwater@raleighnc.gov
919-996-3940