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Thank you for printing this page from the City of Raleigh's Official Website (www.raleighnc.gov)
https://raleighnc.gov/water-and-sewer
03/18/2026 3:47 pm

Self Service Image

Jan 15, 2026

Your New Raleigh Water Billing Portal Is Live

What to know before late fees resume on March 2, 2026

Water and Sewer

About Raleigh Water

Sewer back-up, overflow, or water leak?

Call Raleigh Water Customer Care and Billing at 919-996-3245 (24/7). Press 2 for further instructions.

Did you receive a System Pressure Advisory?

Learn more about System Pressure Advisories.

Raleigh Water provides clean, award-winning water to more than 650,000 residents throughout Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon.

Office Location

Public Utilities
publicutilityinfo@raleighnc.gov
919-996-3245

Stormwater Management 
RaleighStormwater@raleighnc.gov
919-996-3940

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Featured Services

 
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  1. Utilities Customer Service

  2. Closures and Detours

  3. Cross Connection Control Program

  4. Connecting to Water and Sewer Services

  5. Sanitary Sewer Overflows

  6. Report a Leak

News

  All Water and Sewer News
Hand repair under sink leak with red wrench

Mar 17, 2026

Avoid Costly Surprises on Your Utility Bill

March 16 - 22 is Fix a Leak Week
  1. worker walking down water plant

    Relentless, Strong & Dedicated: The Women Enforcing Clean and Safe Water

    Mar 3, 2026

  2. Event Table

    Raleigh Water Biosolids Make a Big Impact at 2026 Southern Farm Show

    Feb 10, 2026

  3. Hands holding a glass under a running faucet

    Raleigh's Annual Chlorine Conversion Period Begins Feb. 26

    Feb 5, 2026

  4. pump-station

    Raleigh Water Earns Top Scores for Financial Strength

    Feb 5, 2026

Events

  All Water and Sewer Events
  1. Apr
    28

    In-Person Water Billing Help Session - Garner Senior Center

    10 a.m. • Tuesday
    Garner Senior Center

Related Projects

  All Water and Sewer Projects
  1. Rocky_Branch_Open_Trench

    Water and Sewer

    State Street Water and Sewer Improvements Phase 3A

    Updated: Mar 13, 2026

  2. Sewer Project

    Water and Sewer

    Biltmore Hills Water and Sewer Replacement

    Updated: Mar 13, 2026

  3. Water and Sewer

    Pullen to Bain Water Line (via Dix Park)

    Updated: Mar 12, 2026

  4. Plans_Bolts

    Water and Sewer

    State Street Water and Sewer Improvements Phase 3

    Updated: Mar 11, 2026

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