Public utilities workers setting up a barricade

Public Utilities

The City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer service to approximately 198,000 metered water and sewer customers and a service population of approximately 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell, and Zebulon areas.

Contact

 
919-996-3245

The City of Raleigh Public Utilities Department provides water and sanitary sewer service to approximately 195,000 metered water and sewer customers and a service population of approximately 570,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell, and Zebulon areas.

Mission: To provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental and social vitality of our communities.

Public Utilities Multi-Year Business Plan

Annual Consumer Confidence Report/Water Quality Report [2017]

Annual Wastewater Collection and Treatment System Report [2016-2017]

Water and Wastewater Rate Increase Effective July 1, 2018

Current Public Utilities Improvement Projects

Public Utilities Handbook

The City of Raleigh Public Utilities Department has prepared  this handbook to summarize the policies, standards, and specifications of the Department.

The Raleigh Public Utilities Department has the responsibility for operating, maintaining, repairing, replacing and expanding the water, sewer, and reuse systems of the City of Raleigh and the towns of Garner, Rolesville, Knightdale, Wendell, Zebulon and Wake Forest.

2014 Public Utilities Handbook

Appendices 

Material and Construction Standards

 Product Review Committee

Product Review Application

Our MISSION: To provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental and social vitality of our communities.

Our VISION: We are a world-class leader in sustainable water and wastewater service delivery.

Related Projects

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