Bill Delivery Delays
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Raleigh Water is aware of a bill delivery delay, and we are working hard to fix it. We have suspended late fees for those affected. We appreciate your patience and understanding.
Sewer back-up, overflow, or water leak?
- Call Raleigh Water Customer Care and Billing at 919-996-3245 (24/7). Press 2 for further instructions.
Need financial assistance with your water and sewer bill?
- Learn more about Raleigh's assistance program for water and sewer customers.
Raleigh Water provides clean, award-winning water to more than 630,000 residents throughout Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon. Our water is consistently ranked among the best, even internationally!
We're committed to environmental sustainability. Our wastewater treatment facility protects our waterways and will soon produce renewable natural gas to power City buses, as part of the Bio-Energy Recovery Project.
To learn more about water conservation, how to handle sewer emergencies, and other important topics, explore our new video gallery.
Need a permit in a Merger Community? Easily pay for your connection and stub permits online on our Permit and Development Portal.
