Public utilities workers setting up a barricade

Raleigh Public Utilities workers setting up a barricade in a crosswalk for repair work. 

Water

Sewer back-up, overflow, or water leak?

  • Call Raleigh Water Customer Care and Billing at 919-996-3245 (24/7). Press 2 for further instructions.

Need financial assistance with your water and sewer bill?

Raleigh Water provides clean, award-winning water to more than 630,000 residents throughout Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon. Our water is consistently ranked among the best, even internationally!

We're committed to environmental sustainability. Our wastewater treatment facility protects our waterways and will soon produce renewable natural gas to power City buses, as part of the Bio-Energy Recovery Project.

To learn more about water conservation, how to handle sewer emergencies, and other important topics, explore our new video gallery.

Need a permit in a Merger Community? Easily pay for your connection and stub permits online on our Permit and Development Portal.

Contact

 
919-996-3245

Address

One Exchange Plaza
Raleigh, NC 27601

 

Contact Us

Phone: 919-996-3245

This number for use during normal business hours for services and after hours for emergencies.

Payments

Web: Web Payments Self Service

Phone: 888-905-3196

Subscribe

 

Featured Services