Stormwater Maintenance and Inspections

Performing regular maintenance on the stormwater system is critical for proper function of the infrastructure and to reduce failures, hazards, and flooding.

What We Do

The Stormwater Maintenance Team provides a wide range of services to maintain the stormwater system in the city right-of-way:

Report A Clog or Drainage Issue

Residents can report clogged storm drains and catch basins by completing a Storm Drainage Problem Form or calling 919-996-6446. Staff will follow up and clean the pipe to prevent additional flooding.

Maintenance Responsibility

Stormwater system and street maintenance responsibility is divided between:

1. Homeowners: Responsible for stormwater pipes and streams on their private property.
2. City of Raleigh: responsible for stormwater pipes and streams within the city right-of-way.
3. NC Department of Transportation: responsible for stormwater pipes and streams within state roads.

View the Street Maintenance Map to determine who maintains a street or stormwater infrastructure in Raleigh.  Private property owners can email maintenance staff at StormwaterDrainage@raleighnc.gov or call 919-996-3779 to receive a list of contractors that can perform inspections and maintenance.

Maintenance Tips

• Remove branches from streams and pipes to prevent clogs.   
• Don’t mow to the stream’s edge. Keep this area planted and the grass long. Having a buffer of long grass helps protect the stream.
• Don’t litter. Put trash in the garbage and recycle.
• Dispose of yard waste. Don't put leaves or grass clippings near stormwater pipes or streams.