City of Raleigh Departments

The City of Raleigh is governed by an eight member City Council elected to two-year terms. The team includes the Mayor, two at-large members and five district members. The City Council sets City Policy, enacts City laws and adopts a yearly City budget.

Find Frequent Contacts for Common Issues

Departmental Contacts and Phone Numbers

Department Contact
Budget and Management Services
919-996-4270 | email
City Attorney's Office 919-996-6560 | email
City Clerk's Office 919-996-3040 | email
City Manager's Office 919-996-3070 | email
City Planning919-996-2682 | email
Communications919-996-3100 | email
Convention Center919-996-8500 | email
Development Services919-996-2626 | email
Engineering Services
919-996-5575 | email
Finance 919-996-3215 | email
Fire 919-996-6115 | email
Housing and Neighborhoods919-996-4330
Human Resources 919-996-3315 | email
Information Technology
919-996-3045 | email
Parks, Recreation and Cultural Resources
919-996-3285 | email
Police (for general department questions, NON-emergency) 919-996-3335 | email
Public Utilities
919-996-3245 | email
Raleigh-Wake Emergency Communications Center
919-996-3530 | email
Solid Waste Services
919-996-3245 | email
Transportation919-996-3030 | email

View Office Locations

Contact Information

Frequently Called Numbers:
Contact information for some of the most common questions across various departments and services. 

Emergency Contacts:
Emergency contact information for local government departments and Wake County emergency information.

General Information: 919-996-3000
If you can not find the number you need in our Frequently Called Numbers directory and you have a non-emergency, please call the Communications Department with general questions:

  • Main: 919-996-3000 
  • For the hearing impaired: 919-996-3107

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