How to Avoid Utility Bill Late Fees

Postal service mail delays may delay customer utility payments. If you mail your payment, make sure you are utilizing the envelope that comes with your utility bill and include the payment stub as directed. Using another style envelope or mailing your payment without the bill stub will delay payment processing.

Real-time Payment Options

To avoid late fees, pay your bill using these real-time payment options:

Call to Make a Payment

Call 888-905-3169 to make a payment using the automated phone system. Please have available:

• Payment method information;
• Utility account number, and
• Service address zip code. 

The automated system is available seven days a week, 24 hours a day.

Pay Online

Pay online using Web Self Service. Payment methods accepted include Amazon Pay, Visa, Mastercard, American Express, Discover, E-check, Venmo, PayPal, and PayPal Credit.

Pay In-Person

Visit any one of our official payment locations to ensure immediate posting.

Auto Pay Options

Consider setting up your account to automatically pay your bill each month.

Other Options:

• Set up recurring auto pay through your bank.
• Set up auto pay by credit card.

Learn more about auto pay options