Planning and Development Customer Service Center

Planning and Development Customer Service Center


Customer Service Changes for October

The Planning and Development Customer Service Center team will participate in a multi-week training program this October which will impact service hours. The Customer Service Center will be closed from 8-9 a.m. on Tuesdays, Wednesdays, and Thursdays in October. Staff will be unavailable while training, but customers can still submit projects via email and the permit portal.

Customer Service Center staff at this location handle application and plan intake for private residential and non-residential development projects. Below you will find pages to help you navigate our various development processes.

Hours:
Monday, Tuesday, Thursday, and Friday 8 a.m. - 4 p.m.
Wednesday 9 a.m. - 4 p.m.
Closed from 12-1 Daily

For assistance with permits and plans, visit the Development Appointments page to schedule a virtual or in-person appointment.

If you are looking for the Public Utilities or Solid Waste Services Customer Service Center, please visit their support page.
 

Contact

 

ds.help@raleighnc.gov
919-996-2500

Staff Directory
Planning and Development Directory

Address

One Exchange Plaza
Suite 400
Planning and Development Customer Service Center
Raleigh, NC 27602

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