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What is Water Pollution?
Illicit discharge (water pollution) is illegally throwing away or dumping litter into the stormwater system. The stormwater system includes streets, ditches, storm drains and pipes, lakes, streams, and rivers.
How to Report It
If you see pollution or someone illegally dumping litter into the stormwater system, call the Stormwater Helpline at 919-996-3940 or email IllegalDischarge@raleighnc.gov.
When you see water pollution, follow these questions to collect information:
- What is the date and time of the spill? It's best to let us know immediately.
- What is the location of the spill? Address, intersection, business name, or any Points of Interest.
- What has been spilled/discharged? Find types of pollution for more information.
- Are you able to identify who is responsible for the spill/discharge?
- Is there an odor or color?
- Has the spill/discharge reached a storm drain or stream?
- Can you provide an estimated quantity of the spill/discharge?
- Are you able to take any pictures and provide to staff via email? Photo evidence goes a long way with enforcing our illicit discharge ordinance.
- You can always remain anonymous when reporting; however, it's best for Stormwater staff to follow up with you if more information is needed.
Examples of Pollution to Report
- Pouring paint into or near a storm drain;
- Changing oil or antifreeze over or near a storm drain;
- Washing your car or dumpster pads in an area where stormwater could flow into a storm drain;
- Illegally connecting from the sanitary sewer system to the stormwater system; and,
- Putting a lot of trash or debris in a creek.
Exceptions
- Condensation from air conditioners
- Water from a hydrant used by firefighters
- Pool water (if the water was not chlorinated before draining)
- Charity and residential car washes
- Groundwater from a sump pump
