A service unit of the Solid Waste Services Department

Solid Waste Services manages garbage services for Raleigh residents and downtown businesses. Our goal is to safely and efficiently collect solid waste and properly dispose of it at the county landfill. Our services include: 




Who to Call if I Have Questions about SWS Services

You can call 919-996-3245, to speak with a City customer service representative (Monday, Wednesday and Friday 8 a.m. - 5:30 p.m. and Thursday 9 a.m. - 5:30 p.m.).

  • Press 2 for SWS, residential or business utility services
  • Press 4 for SWS requests and/or questions
  • Press 1 to report a Missed Collection
  • Press 2 to schedule a pick-up or ask a question
  • Press 3 to purchase or request a replacement cart