The City of Raleigh is excited to introduce Ask Raleigh (beta), a new online portal that makes it easier than ever for residents to request services, report issues, and get help from the City. Ask Raleigh is more than just a tech upgrade—it’s the first step in a bold, citywide strategy to reimagine customer service.
Ask Raleigh is also the first step in the City’s new Customer Experience strategy—a forward-thinking initiative that will expand even further when the new City Hall opens in 2027. This launch lays the foundation for a more connected, responsive City where every department plays a role in delivering excellent service.