The Utility I need is not available on my property…Now what?
Private services must be directly tapped to available public water or sewer main. In cases where this is not possible, public water mains and sewer mains may be extended at the expense of the applicant, to serve properties within the planning jurisdiction of Raleigh or merger communities.
Is Annexation required?
An annexation petition is required to be submitted at the time of application for their water or sewer utility service. This annexation petition may be accepted, and the property annexed, or it may be deferred until a later date. For more information on annexation process, please contact the Planning Department of the town or city you reside in.
Can I finance any of these fees?
The city will finance the cost of the city installed tap for a period of five years at eight percent interest. Please indicate if you wish to finance tap fees in your application.
What size service connection is required?
Your plumber should recommend a water and sewer service size based on the plumbing code. Typical water service size for a residential connection is three-quarter-inch water service line with a five-eights-inch meter and a four-inch sewer service.
Do I owe Assessments at time of connection?
If assessments exist against a property for water and sewer main extensions previously constructed by the City, payment is due at time of connection. Applicants can check for existing water and sewer assessments and pay these assessments through Raleigh Revenue Services.
What happens to my well and Septic?
Upon connection to City water and/or sewer, any well or septic onsite must be abandoned with the applicable permit through Wake County.
Does my water service require an additional backflow preventer?
The dual-check device included in the meter box provides adequate protection for most residential connections. Nonresidential connections, large service lines, irrigation services, active wells present on the lot, and other hazards, require additional protection by the installation of an approved backflow assembly. Please contact the Cross Connection Program for more information
What size service connection is required?
Your plumber should recommend a water and sewer service size based on the plumbing code.
How do I find a Licensed Utility Contractor?
The city does not make recommendations for private contractors; however, you can verify if a contractor is licensed through the State Licensing Board.
Can the service line cross my neighbor’s property?
The City does not allow new service lines to cross neighboring properties. Direct connections should be made to a public water or sewer main on the property or in a public easement or within right-of-way adjacent to the property.