Project Warranty and Acceptance Requirements

Water, Sewer, Storm, Roadway and Sidewalk Infrastructure Installations

General Acceptance occurs when a project has met City of Raleigh standards and specifications. In Raleigh, the developer or their representative must notify the Development Services Transportation Department – Infrastructure Inspections to schedule any required inspection(s). 

Raleigh Water jurisdiction includes water and sewer infrastructure in Garner, Rolesville, Wake Forest, Knightdale, Wendell and Zebulon.  For water and sewer installations in these Merger Town areas the developer or their representative must contact an appropriate Raleigh Water Inspector. For infrastructure inspections other than water and sewer in these areas the developer must coordinate with the appropriate Merger Town staff.

Once the project is completed, a project walk-through inspection is scheduled, and punch list generated noting any deficient items. Upon the repair and/or replacement of the deficient items, an inspection is scheduled noting any deficient items found prior. Upon the repair and/or replacement of the deficient items, the developer or their representative shall submit the following items to the Raleigh Water or Merger Town or to the Transportation Infrastructure Inspection Department:

  • A professional engineer's certified statement indicating that the work has been built in accordance with the City approved set of construction plans;
  • For private water, sewer, or storm lines with Raleigh inspected by the Transportation Infrastructure Inspection Department, a NC Building Code Appendix G shall be completed by the engineer of record in conjunction with the as built submittal; 
  • A Release of Liens document signed and notarized from the developer stating that all materials and workmanship associated with the water, reuse water, or sewer mains have been paid in full;
  • Certified surveyed "As-Built" plans and profile with coordinate point table shall be furnished by the certifying engineer upon completion and acceptance by the City as stated above. In Raleigh limits, all public water, sewer, and storm as built information is required;  
  • For Merger Towns - the developer is responsible for ensuring a one-year written operational warranty to the City prior to issuance of the Letter of Acceptance;
  • The developer and/or engineer shall provide a recorded map to the City of Raleigh showing all public rights-of-way and easements;
  • The engineer shall keep a preserved copy of the "As-Built" plans on file indefinitely.
  • For fire lines inspected by the Transportation Infrastructure Inspections Department, a NFPA 24 Contractors Material and Test Certificate for Underground Piping must be completed prior to the start of warranty.

For development projects in Raleigh, please submit all 'as-builts' for review. All other supporting project acceptance documentation must be submitted directly to the Coordinator assigned to the project.

For development projects in the merger towns, as-builts and supporting project acceptance documentation must be submitted directly to the inspector or mailed to their attention at the following address:

Raleigh Water - Inspections
3324 Lake Woodard Drive, Raleigh, NC 27610

Additional Information Regarding Acceptance Documentation

As-Built Drawings
Certified surveyed "As-built" plans and profiles, sealed by a Professional Land Surveyor, shall be furnished to the Public Utilities Department by the Engineer upon completion and acceptance of the public main by the City and completion of the private systems. Reference the Public Utilities Handbook for additional information.

Utility Infrastructure Walkthrough Checklist - Raleigh and Merger Towns 
Includes detailed information about the Walkthrough Checklist.

Utility Infrastructure Acceptance Checklist - Raleigh and Merger Towns
Includes detailed information about the Acceptance Checklist.

To Schedule an Inspection:

Inspection Request - Raleigh City Limits
Inspection Request - Merger Towns

Required Hard Copies

  1. Final As-Built Plans - Paper Set
  2. Final As-Built Plans - Mylar Set

Required Digital Copies

  1. Digital PDF File As-Built
  2. Digital CAD File As-Built
  3. Data file denoting the GPS coordinates (table of values)
  4. Installed per plans statement
  5. NC Building Code Appendix G (private inspections performed by City of Raleigh Transportation Department)
  6. Cost of Utilities (pipe size/type/footage)
  7. The release of liens document signed and notarized
  8. Recorded Plat
  9. Warranty Letter
  10. NFPA 24 Contractor's Materials and Test Certificate for Underground Piping form (fire line inspections preformed by Transportation Department)

Notes on Project Phasing: Acceptance occurs after water and sewer ( in the City of Raleigh - includes storm water, roadway, and sidewalk) infrastructure in an approved phase is installed, inspected/tested and the required supporting documentation has been received. Phases of construction must extend from and/or connect to existing (or concurrently accepted) infrastructure to be considered for acceptance. Acceptance boundaries are defined by the limits identified in the Raleigh Water approved utility phasing plan(s). Acceptance of sub-phases, partially completed phases, or other variations of approved phasing plans will not be considered without Raleigh Water phasing plan revision approvals.