Infrastructure Inspections

Request an Inspection

Permit and Development Portal

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Today's Inspections
Type – Infra, ROW, PU, or the exact address to search for inspections by Infrastructure Inspections

Inspection Area Map

Use the inspection area map to find the Inspector or Coordinator serving the project location. Inspection areas may change based on staffing and workload.

Infrastructure Coordinator Map

Engineering Inspectors Map

Outside Raleigh's Jurisdiction?

Raleigh Water handles water and sewer inspections in the Merger Towns. Wake County, NCDOT, or the Municipality manage any other permits in the jurisdiction.
Water and Sewer Projects Acceptance and Inspection Requirements

Know Before You Request

• Submit the inspection request by 3 p.m.
• NOTE: An inspection request is not a guaranteed inspection the next day.  Requested times depend on Inspector availability and workload. 
• Add the contractor and their contact information in the comments section.
• Have approved plans and permits at the job site

Learn More About the Inspection Process

Inspection Process

Request an Inspection

Use a registered account in the Permit and Development Portal. Give detail and contact information for staff to understand what work is ready. Learn how to request an inspection! 

Important Contacts

Not sure where to start? Contact the main inspection line. Staff can route questions about scheduling, field changes, meters, testing, CCTV, and right-of-way permits. Visit Important Contacts to learn more!

Frequently Asked Questions

When should I request an inspection?
Submit the request by 3 p.m. for the next workday. A request is not a guaranteed appointment. Staff will confirm the inspection based on workload, location, and the type of work.

What should be ready before the inspector arrives?
The work must be ready to inspect. Keep the approved plans and permits on site. Make sure the inspector can safely reach the work.

When is a plan revision required?
Stop and contact the inspector before making a change. A revision may be required when the work moves from the approved location, affects another utility, changes the design, or involves more than one trade.

How can I get construction water?
Two options may be available: request a hydrant meter or get permits for a temporary water connection with a contractor-installed tap and meter. The tap and meter must be inspected, and the meter must be called in.

Who inspects work in an NCDOT right-of-way?
For projects in Raleigh's jurisdiction, the City may inspect water, sewer, storm pipe, and sidewalk work in an NCDOT right-of-way. The project may need an NCDOT encroachment agreement a 3-Party Encroachment for Utilities (Water or sewer), or NCDOT Driveway permit. Confirm the permit path before work starts.

What happens if a CCTV inspection fails?
Correct the issue and follow the reinspection process. Do not move to final acceptance until the required video review is complete and approved.  Call 919-996-3474 for re-inspection payments.

Who handles City capital projects?
City capital improvement projects use a separate inspection and permit process. Search Projects to find the department responsible.