Hospitality Programs Guide

Private use of public spaces information


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Helpful Contacts

Hospitality programs enrich the Raleigh community by increasing vibrancy.  These programs include the private use of public space (PUPS) with newsracks, pushcarts, and street performers; outdoor seating; nightlife; and the downtown social district.

Raleigh City Code and Unified Development Ordinance (UDO) governs the private use of public space (PUPS), nightlife, and outdoor seating within the city.  Our office has created a Hospitality Programs Guide that provides relevant policies and procedures in a user-friendly manner to assist with obtaining a permit.  All applicants should review this guide prior to applying for a permit, so they are aware of the complexities that come with holding a City of Raleigh permit.  The guide covers the following:

  • Types of hospitality permits
  • Design standards and guidelines
  • Permitting process overview
  • Fees
  • Rules, regulations, and other considerations
  • Frequently asked questions

**Other PUPS permits include: a-frame signs, awnings, minor encroachments, overhead signs, and are managed by Planning and Development.

Helpful Contacts

These phone numbers may be helpful when obtaining your permits:

Topic Organization Phone Number
ABC permit

North Carolina ABC Commission

919-779-0700
Beer/wine license Revenue Services, City of Raleigh 919-996-5130
Building permits
Home-based businesses 
Planning and Development Department, Customer Service 919-996-2495
Electrical permit for signs
Sign permits
Planning and Development Department, Signs 919-996-2472
Major encroachments Transportation Department, Right-of-Way Services 919-996-2493

Newsracks
Outdoor Seating
Pushcart Vending
Street Performers
Special Events

Special Events  919-996-2200
Police, Downtown Raleigh Police Department 919-996-3855
Public Art Raleigh Arts 919-996-3610
Vegetation impact Parks, Recreation, and Cultural Resources Department 919-996-4858