Tenant Information

Income requirements, services, and report an issue

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City Services Report a Complaint Tenant Rights and Obligations

The City of Raleigh is committed to assuring its residents safe, comfortable housing. This information is designed to inform citizens of their rights and obligations as tenants, the responsibilities of a landlord, and what everyone needs to know about nuisance laws.

You can also found out if you meet the income qualifications for a rental unit

Report a Complaint

Housing/Nuisance inquiries

Housing & Neighborhood Preservation Division at 919-996-2444

Water/Sewer Services inquiries

Public Utilities Department at 919-996-4540

Garbage/Recycling inquiries

Waste Services at 919-996-6890

Tenant Rights and Obligations

Renting a home is a business transaction, and like any business transaction, it is important to fully understand your rights and obligations. Before you sign a lease, make sure you read and understand it. Sometimes that means you have to ask questions and, if your questions are not answered, go elsewhere.

Be sure to demand a copy of any document you sign and keep a copy for your records. It is a good idea to take photos and make notes about the move-in condition of your future residence.

If you need to refer to them in the future, they will explain or show what happened earlier, which may be useful.

To learn more about your rights and obligations as a renter view our Tenants' Rights & Obligations Handbook. 

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