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Hospitality programs enrich the Raleigh community by increasing vibrancy. These programs include the private use of public space (PUPS) with newsracks, pushcarts, and street performers; outdoor seating; amplified entertainment; and the downtown social district.
Raleigh City Code and Unified Development Ordinance (UDO) governs the private use of public space (PUPS), amplified entertainment, and outdoor seating within the city. Our office has created a Hospitality Programs Guide that provides relevant policies and procedures in a user-friendly manner to assist with obtaining a permit. All applicants should review this guide prior to applying for a permit, so they are aware of the complexities that come with holding a City of Raleigh permit. The guide covers the following:
- Types of hospitality permits
- Design standards and guidelines
- Permitting process overview
- Fees
- Rules, regulations, and other considerations
- Frequently asked questions
Types of Permits
**Other PUPS permits include: a-frame signs, awnings, minor encroachments, overhead signs, and are managed by Planning and Development.
Helpful Contacts
These phone numbers may be helpful when obtaining your permits:
| Topic | Organization | Phone Number |
|---|---|---|
| ABC permit |
North Carolina ABC Commission |
919-779-0700 |
| Beer/wine license | Revenue Services, City of Raleigh | 919-996-5130 |
| Building permits Home-based businesses |
Planning and Development Department, Customer Service | 919-996-2495 |
| Electrical permit for signs Sign permits |
Planning and Development Department, Signs | 919-996-2472 |
| Major encroachments | Transportation Department, Right-of-Way Services | 919-996-2493 |
|
Newsracks |
Special Events | 919-996-2200 |
| Police, Downtown | Raleigh Police Department | 919-996-3855 |
| Public Art | Raleigh Arts | 919-996-3610 |
| Vegetation impact | Parks, Recreation, and Cultural Resources Department | 919-996-4858 |