Hospitality Permits Guide

Private use of public spaces information


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Newsracks Outdoor Seating Parklets Street Performers Pushcart Vending Mail Drop Off Boxes Outdoor Merchandise Street Furniture and Accessories

The standards and procedures outlined in this guide apply to all areas within the Downtown Overlay District (DOD), and three adjacent Pedestrian Business Overlay Districts - Glenwood South, the North Person Street retail area (Oakwood-Mordecai), and the Peace Street retail area.  For lots at corners of Salisbury and Wilmington Streets and intersecting cross-streets, the regulations apply around the corner of the intersecting street, to as deep along Salisbury or Wilmington as the edge of the individual lot for which the permit is requested. This special treatment is consistent with another of the "5 in 5" goals of the Livable Streets initiative: to "complete a Fayetteville Street Renaissance." The standards seek to build on the sense of place established by the Street's recent redesign, enlisting public spaces to foster new civic and economic activity in the downtown core.

These standards apply to newsracks, outdoor dining, street performances, pushcart vending, mail drop-off boxes, outdoor merchandise, street furniture and accessories. 

The standards and procedures outlined in this guide do not apply to the following activities: special events, street closings, public parks, and Major Encroachments, that are handled separately by the designated City Department, Division, or Agency. For information regarding these exempt uses, please contact the following:

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Newsracks

Newsracks - Standard Detail Drawings

Design Strategy:
To provide access to newspapers and related printed information products, without their respective cabinets becoming visually obtrusive or a physical impediment.

Application Process: 

Newsrack / Mailbox Application

Applications for newsrack permits shall be submitted to the Permit and Development Portal. Each permit application must include the following items:

  • A scaled sketch plan or photographs showing newsrack  location and surrounding streetscape details covering 6 feet on either side of the proposed rack location including property lines, sidewalks, curb lines lighting, trees indicating tree size, tree grates, planters, parking meters, benches, street signs, bus stops and fire hydrants.
  • Photographs and any other supporting materials showing the style, type, material, and dimension details of the proposed newsrack.
  • Proof of a valid insurance Policy (in the form of a certificate of insurance) that provides a minimum liability of one million dollars. The City of Raleigh must be additionally insured under the policy.
  • A written Indemnity Agreement satisfactory to the City Attorney that will hold harmless the City, its officers, councilors and employees, for any loss of liability or damage, sustained by a person as a result of the negligent installation, use, or maintenance of a newsrack within the City of Raleigh (see Appendix Section 5 for sample Indemnity Agreement.)
  • Fee payment (see Fee Schedule below). The maximum fee that will be charged for the combined number of newsrack units of any single publication placed within the applicable areas shall not exceed $200. NOTE: The City of Raleigh will develop a permit application for publishers for whom this would be a financial hardship.
  • Fayetteville Street modular news rack space request form.

Video Tutorials:

Required Permits:

  • Newsrack Vending Permit

Fee Schedule:

  • Newsrack Annual Permit: $15 (per newsrack unit) (not to exceed a total of $200 per publication)

    *Fee varies with nature, type and size of business

Permit Provisions:

  • Newsrack permits are valid for one year (from July 1st through June 30th).
  • All permit renewal applications have to be submitted by June 30th to the Permit and Development Portal.
  • At the time of submittal of permit applications, applicants are also encouraged to provide contact email addresses that will be added to a listserv created for permit holders. The Permit and Development Portal maintains records of all permits including contact information.
  • All issued permits are location-specific. If, within a given year of receiving permit, the applicant desires to change location, the application and the applicable fees will have to be submitted for the new location. For publications that have reached the $200 cap, the reapplication fee for the change of location for the given year will be waived. All permits will be issued after a site inspection is completed by the Zoning Department Inspection Officer.
  • Permit holders may be required to remove newsracks temporarily to allow street, sidewalk or utility access for maintenance operations or during approved special events. 
  • The regulations of this section apply only to the boundaries of the Downtown Overlay District and the adjacent Pedestrian Overlay Districts (Peace Street, N. Person Street, and Glenwood South) as they exist on the effective date of this ordinance. Expansion of areas regulated by this section may only occur upon the City of Raleigh's establishing, with tangible evidence, the need for regulation.
  • Details regarding appeals are provided in Section I.D.3 of this handbook.

Violations:

  • The Zoning office notifies permit holders of any violations.
  • Any newsrack installed, used or maintained in violation of the standards and procedures will be tagged by the Zoning staff with a notice of violation stating the violation, date of tagging, and notice of intention to remove the newsrack if the violation is not corrected within 15 days. Upon tagging the newsrack, the Zoning Enforcement Division will mail a certified letter to the permit holder stating the date within which the violation must be corrected.
  • The Zoning staff may, as an alternative to tagging the newsrack, move, align, or reposition racks in order to restore them to a legal condition.
  • The permit holder is responsible for remedying the violation within the permitted time period noted on the tag and in the certified letter. Beyond that, fines or subsequent revocation of permits applies as per the standard procedure outlined in Section I.D.3 of this handbook.

Any newsrack which has been tagged and remains in violation past the 15-day correction period shall be removed by the Zoning staff and stored in a secure location. Staff shall mail a notice of removal to the permit holder stating the date the newsrack was removed and the reasons for the action. Any newsrack thus removed and stored shall be released to the owner if claimed within 45 days after removal and upon payment of a fine of $200.

  • If a removed newsrack is not claimed by the permit holder within the 45-day time period, the newsrack will be deemed unclaimed property in the possession of the City of Raleigh Police Department.

Downtown Newsrack Standards: Standards for newsracks to be permitted within downtown public spaces, all of the following standards must be met.

Location:

  • No more than seven free-standing racks are permitted in any qualifying location. Only one such location is permitted per street block face and should accommodate the most (up to the maximum 7) spaces permitted along that block face. Where there is more than one such qualifying location along a single block face, the newsrack cluster location is designated based on the first request processed. All other requests along the relevant block face are to be accommodated within this designated cluster location.
  • Modular units one compartment wide count as one free-standing rack.
  • Individual publications are permitted only one newsrack unit per qualifying location per street block face.
  • Newsracks must be located such that an unobstructed sidewalk pedestrian corridor of a minimum of 5 feet in width is maintained parallel to the street at all times. Where existing obstructions are present (such as fire hydrants), the corridor can be measured to go around these obstructions. For tree grates, the corridor is measured from the outer edge of the grate, unless an ADA-compliant grate is installed, in which case the 5 feet can be measured directly from the tree trunk.
  • Newsracks must be placed at least 5 feet from any fire hydrant, edge of street curb, edge of driveway cut, edge of crosswalk, utility boxes and vaults, edge of handicapped ramp, public benches, trash receptacles, building access, exits or emergency access/ exit ways, or emergency call box.
  • Newsracks must not be located within a 5 foot radius of any building corner at a street intersection.
  • The rear of a newsrack can be no more than 6 inches from the edge of the private property line parallel to the street. For modular newsracks, alternative placements may be permitted upon evaluation and approval by the City Council.

Design:

  • Single newsrack units and modular newsrack units one compartment wide can be no larger than 55"h x 24"w x 24"d
  • Wherever several units are grouped, modular newsracks are encouraged. Modular newsracks measuring no larger than 55"h x 24"w x 24" d can be approved through the Permit and Development Portal. The design of modular newsracks of larger dimensions will be subject to evaluation and approval by the Urban Design Center
  • Plastic newsracks are permitted, provided they are internally weighted to a minimum of 50 pounds, with no weighting materials visible externally
  • Second-party advertising is not allowed on the newsracks
  • Newsracks must not be attached to the building or city tree
  • Newsrack units must be enclosed

Operation:

  • Newsrack units must not block building display windows without the written consent of the adjoining property/ business owner. A copy of the agreement must be filed with the application.

Space Allocation Standards

Publisher Contact Procedure:
The City will contact by mail each publisher currently distributing within the applicable Downtown area. The correspondence packet will include:

  • cover letter noting purpose and scope of standards
  • a copy of the new newsrack standards
  • online website link to access application forms and all related information
  • map of modular spaces available on Fayetteville Street with assigned box numbers
  • note of the deadline for receipt of application (with this date sufficiently in advance of the time expected for processing all applications); applications received after the initial deadline will be considered for space allocation after all the others submitted within the specified deadline

Please Note: Permit holders will be granted a grace period of 60 days (from the time of receiving the notification) to remedy and meet the performance standards. After receiving notification from the City, and after the grace period expires all newsracks currently operating in non-conformance to the new standards will be considered as being in violation, for which fines or revocation may apply.

Initial Space Allocation (for Currently Operating Vendors):
Top priority will be given to those publications continuously distributed at a given location for at least the previous 12 months (with the current newsrack permit, a dated photo, or other verifiable information provided as proof). Regarding the allocation of the new modular newsrack units on Fayetteville Street, it is the intent of the City staff to first accommodate the space interests of vendors currently operating within Downtown limits, to the fullest extent possible.

  • If the space available at a given location is inadequate for the number of publications interested in locating there (i.e., there would be more than seven free-standing racks):
  1. First priority is given to publications published at least seven days per week,
  2. Second priority is given to publications published between two and six days per week, and
  3. Third priority is given to all other publications
  • If two or more publications have equal priority and request the same location/ box space, allocation will decided by lottery. The lottery system will be administered by Emergency Management and Special Events staff.
  • If two or more publications desire specific placement within a modular newsrack (e.g., upper right-hand corner, south side), allocation for the space will be decided by lottery.
  • Vendors not receiving their first priority of space allocation through the lottery system will be registered on a waiting list for subsequent priority consideration or may apply for an additional modular unit placement at the same location, which shall be evaluated and approved by the City Council.

Subsequent Space Allocation - (for New Vendors):
After accommodating the space interests of all vendors currently operating within the Downtown limits, any open spaces thereafter, will be available for use by new vendors. Wherever qualifying free-standing newsrack space remains available on any given street block face, newsracks can be added there until the limit of seven free-standing racks is reached.

  • Multiple space requests from new vendors for limited open spaces will be allocated on the same priority system as that followed for currently operating vendors.
  • If a previously-permitted publication vacates a space, other publications can apply for that space under the above specified methods of prioritization.
  • If all qualifying spots at a given location are taken, new vendors are encouraged to register on the waiting list for subsequent priority consideration.

General Number Limits:

  • Maximum of seven free-standing racks are permitted per street block face (i.e., maximum of fourteen, counting both sides of the street). Modular units one compartment wide count as one free-standing rack.
  • No two free-standing racks of the same publication are permitted at a given location.

Maintenance:

  • The permit holder is responsible for the maintenance, repair and upkeep of the newsracks.  Newsrack units must be kept:
  1. reasonably free of dirt and grease
  2. reasonably free of chipped, faded, peeling, and cracked paint
  3. reasonably free of rust
  4. structural parts in good working order
  5. free of graffiti
  6. free of third party advertising stickers or fliers
  7. clear plastic or glass parts must be reasonably free of cracks, dents, scratches, abrasion, and discoloration
  • The permit holder is responsible for paying any costs resulting from damage to public space due to the installation or operation of the newsracks.

    Fayetteville Street Newsrack Standards:

    Location:

    • Newsracks are limited to those locations indicated on the map and within City-provided modular newsracks only. On the 00 blocks of Hargett, Martin, Davie and South Streets, newsracks are permitted in qualifying locations a minimum of 100 feet from the edge of the Fayetteville Street right of way (the building edge facing Fayetteville Street). In the event there are no qualifying locations available, applicants will be permitted to place a modular newsrack unit along a block face that is not a hazard or unreasonable obstruction to pedestrian and vehicular traffic.

    Design:

    • No privately-owned newsrack units are permitted. Publications are only permitted in City-provided modular newsracks.

    Number Limits for Fayetteville Street:

    • Within the modular newsracks on Fayetteville Street, no second spaces will be allocated to the same publication (through a lottery allocation) until all other interested publishers from the waiting list have had a chance to apply (within a period of 30 days following the approval date of these standards) and assigned a spot.  Sunday editions are considered to be the same publication as the respective weekday paper.

    Fayetteville Street Maintenance Standards:

    • The City of Raleigh Building Maintenance Division is responsible for the maintenance, repair and replacement of the modular newsracks located along Fayetteville Street.

    Checklist:

    1. Completed Newsrack /Mailbox Application Form
    2. Annual Fees
    3. Proof of Insurance
    4. Indemnity Agreement

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    Outdoor Seating

    Outdoor Seating - Standard Detail Drawings

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    THE ORDINANCE REGULATING OUTDOOR SEATING IS A CITY-WIDE ORDINANCE. FOR MORE INFORMATION VIEW THE ADOPTED ORDINANCE.

    Design Strategy:
    Outdoor seating enlivens the pedestrian environment. Outdoor seating areas must be designed to allow unimpeded pedestrian passage around or through them.

    Application Process:

    Outdoor Seating Application

    Each permit application package must include the following items:

    • An approval letter from the Wake County Environmental Services Department for meeting the Local, State and Federal sanitary and health regulations (contact 919-856-7400 for more information). A copy of the State Rules Governing the Sanitation of Food Service Establishment  (15 A NCAC 18A .2600) can be obtained at the link: http://www.deh.enr.state.nc.us/ehs/rules/t15a-18a.26.pdf
    • A scaled drawing or site plan of architectural design standards quality showing the proposed outdoor seating area boundary and surrounding streetscape details covering 7 feet on either side of the frontage of the associated establishment, including, but not limited to, property lines, building frontage, sidewalks, curb lines, lighting, trees indicating tree size, tree grates, planters, parking meters, benches, street signs, bicycle parking, bus stops and fire hydrants. The drawing shall show the Article of any public right-of-way to be used for the outdoor seating area and the Article to be kept clear for pedestrian use, and depict the proposed materials and placement of tables, chairs, barriers, and other furnishings within the proposed area.
    • Photos, a brochure or an architectural drawing of proposed furniture and umbrella (if to be installed) showing the style, type, color and material.
    • An approved Certificate of Insurance with a minimum liability of one million dollars. The City of Raleigh must be listed as an additional insured under endorsement CG 20 12 07 98. The following shall be listed as the certificate holder: City of Raleigh, PO Box 590, Raleigh, NC 27602..
    • A written Indemnity Agreement satisfactory to the City Attorney that will hold harmless the City, its officers, councilors and employees, for any loss or liability or damage, including expenses and costs, for bodily or personal injury, and for property damage sustained by an person as a result of the negligent installation, use, or maintenance of a permitted public space within the City of Raleigh (see Appendix Section 5 for sample Indemnity Agreement.).
    • Fee payment (see Fee Schedule below).
    • A copy of the State ABC License to serve alcoholic beverages in the outdoor seating space (contact 919-779-0700 for more information).
    • A copy of the City Beer/Wine License to sell alcohol (contact 919-996-3200 for more information).
    • A copy of the Outdoor Amplification permit for outdoor amplification (contact the DPO for more information).

    Video Tutorials:

    Required Permits:

    • Wake County Environmental Services Approval Letter
    • Outdoor Seating Permit
    • NC ABC License (if alcoholic beverages are served)
    • City Beer/Wine License (if alcoholic beverages are served)
    • Outdoor Amplification Permit (if loudspeakers are to be used)

    Fee Schedule:

    Wake County Environmental Services Approval Letter: Fee Varies*
    Outdoor Seating Annual Permit: $300
    NC ABC License (to serve alcoholic beverages): Fee Varies*
    City Beer/Wine License: Fee Varies*
    Outdoor Amplification Permit (if needed): $200

    * Fee varies with nature, type and size of business

    Permit Provisions:

    • Outdoor Seating permits are valid for one year (from July 1st through June 30th)
    • All permit renewal applications have to be submitted by June 30th
    • At the time of submittal of permit applications, applicants are also encouraged to provide contact email addresses that will be added to a listserv created for permit holders
    • The Permit and Development Portal maintains records of all permits including contact information
    • The Permit and Development Portal notifies applicants regarding the status of their permit approval
    • The permit holder is liable for all damages and repairs to the streetscape, trees and vegetation, sidewalks, streets, or other public amenities that directly relate to the use of the permitted space
    • Permit holders may be required to remove private materials or accessories temporarily to allow street, sidewalk, or utility access for maintenance operations or during approved special events. 
    • All issued permits are location-specific
    • Seating areas may be defined with approved fences, barriers, pots, or planters
    • The validity of annual outdoor seating permits supersedes that of special events approved by the City. Special event coordinators have to coordinate with businesses holding outdoor dining permits if the use of public spaces outside their businesses is likely to be affected by the upcoming special event.

    Violations:

    • The Office of Emergency Management and Special Events notifies permit holders of violations
    • The permit holder is responsible for remedying the violation within the time period specified in the notice. Beyond that, fines or subsequent revocation of permits applies as per the standard procedure outlined in Section I. D.3 of this handbook
    • Outdoor seating permit violations incur a first time fine of $100.  Subsequent violations are $200 for each occurrence and permits are revoked if a third violation occurs within a fiscal year
    • If at any time, the Wake County Environmental Services revokes or suspends the issued permit, the City permit is revoked or suspended simultaneously

    Standards:
    For outdoor seating to be permitted within downtown public spaces, all of the following standards must be met:

    Location:

    • Outdoor seating is limited to the area approved by the City as specified on the permit application
    • Seating area furniture may be located next to the curb (with 2 feet clearance) or adjacent to the building such that an unobstructed pedestrian corridor a minimum of 5 feet in width is maintained parallel to the street at all times. Where existing obstructions are present (such as fire hydrants), the corridor can be measured to go around these obstructions. For tree grates, the corridor is measured from the outer edge of the grate, unless an ADA-compliant grate is installed, in which case the 5 feet can be measured directly from the tree trunk
    • Where curbside abuts on-street parking, curbside seating is limited to 2-top tables placed parallel to the street. A minimum 2 foot setback should be maintained from the curb edge
    • Additional sidewalk clearance may be required where pedestrian traffic or other circumstances warrant
    • An unobstructed pedestrian corridor of a minimum of 5 feet in width straight out must be maintained between any restaurant entrance and the pedestrian corridor space
    • Clear unobstructed height of 7 feet must be maintained between the sidewalk surface and overhead objects including umbrellas
    • A minimum clearance of 5 feet must be maintained between the outdoor seating space and edge of driveways, alleys, and handicapped ramps
    • The outdoor seating space must not block access to public amenities like street furniture, trash receptacles, and way finding, or directional signs
    • Outdoor seating areas may locate in front of adjacent properties with the written permission of the adjoining property/ business owner. A copy of the agreement must be filed with the Outdoor Seating Permit application
    • Seating areas at corners must not extend to within sight triangles at street intersections

    Fayetteville Street Location Standards:
    Fayetteville Street has wider sidewalks and enhanced streetscape elements.  Additional parameters apply for locating an outdoor seating space within the Garden Zone and the Walking Zone on Fayetteville Street.

    • An unobstructed pedestrian corridor a minimum of 7 feet in width must be maintained parallel to the street at all times.

    Design:

    • Furniture must be made of durable material.  No plastic, or unfinished or pressure treated wood furniture is permitted
    • Planters or pots may be used to define the outdoor seating space but are not required
    • Perimeter fences though permitted are discouraged. Fences must not be solid or opaque, made of plastic or unfinished or pressure treated wood, or affixed to the ground
    • Tabletop signage is limited to menus and must not exceed 4 square feet in area
    • There can be no more than 2 umbrellas per table
    • The umbrellas must be fixed so as to leave a clear height of 7 feet from the sidewalk surface
    • Umbrellas are not allowed on tables located within 10 feet of block corners
    • Lighting must not cause glare to pedestrians or vehicular traffic
    • Lighting must not be affixed to city trees without a permit from the City of Raleigh Urban Forestry Division (contact 919-996-4858 for more information).

    Operation:

    • Outdoor seating is permitted only in front of a restaurant property. However, with written permission from the adjacent property owner, the outdoor seating area can extend into the frontage of the adjacent property
    • Seating areas may be defined with approved fences or barriers or pots or planters
    • Waiters are permitted to access all pedestrian space between the building and the designated outdoor seating space to serve the diners
    • Tables, chairs, planters, and pots may remain in the designated outdoor seating area throughout the permit period. All umbrellas, signage, and other accessories, however, must be removed from the seating area at the close of business each day
    • Outdoor seating areas are permitted to be open from 6:00 a.m. to 4:00 a.m. daily
    • The outdoor seating operation must comply with all State and Local sanitary and health regulations. View the State Rules Governing the Sanitation of Food Service Establishments
    • If at any time, the Wake County Environmental Services revokes or suspends the issued permit, the City permit is revoked or suspended simultaneously
    • A host stand and table top candles are allowed within the approved seating area. However, these accessories have to be removed from the seating area at the close of business
    • No tents or cash registers are permitted within the outdoor seating area
    • Outdoor seating areas cannot run electrical cords from the restaurant building or the city power receptacles
    • Where alcoholic beverages are served, the permit holder must comply with all State and Local regulations for the sale, possession, and/or consumption of alcoholic beverages
    • Loudspeakers are prohibited unless approved under an Outdoor Amplification Permit from the City
    • Permits are not transferable to other individuals
    • Permit holders may be required to remove private materials or accessories temporarily to allow street, sidewalk, or utility access for maintenance operations. The Downtown Raleigh Alliance notifies permit holders via email at least 24 hours in advance of event related street closures approved through City Council

    Maintenance:

    • The permit holder is responsible for keeping the immediate area covering 6 feet on all sides from the edge of the designated outdoor seating area clean of garbage, food debris, paper, cups, or cans associated with the operation of the outdoor dining space on a daily basis.  All waste and trash must be properly disposed of by the permit holder
    • The permit holder is responsible for timely removal of snow and ice from the outdoor seating area as per the standards specified in the City publication Fayetteville Street Renaissance Maintenance Partnership, Programs and Policies (see Appendix Section 4). No ice-melt should drain into tree pits
    • The permit holder is responsible for the maintenance, upkeep, and security of furniture and accessories used in the outdoor seating area
    • Sidewalks within and adjacent to the outdoor seating area must be washed down and cleaned on a daily basis. Any stains from spills must be removed. Soiled pavement not able to be cleaned must be replaced by the permit holder, under the supervision of the Parks Department. Water and detergents used for cleaning must not drain into tree pits
    • Umbrellas and other outdoor seating area furniture must be kept clean, safe, and attractive
    • The permit holder is responsible for paying any costs resulting from damage to public space due to the outdoor seating operation. Repairs may be hired out to third parties. However, the permit holder is responsible to ensure that the contract work meets the city streetscape standards.

    Checklist:

    1. Wake County Environmental Services Approval Letter
    2. Completed Outdoor Seating Permit Application
    3. Annual Fees
    4. Proof of Insurance
    5. Indemnity Agreement
    6. NC ABC License (for alcoholic beverages)
    7. City Beer/Wine License (for alcoholic beverages)
    8. Outdoor Amplification Permit (when required)

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    Parklets

    Parklets - Standard Detail Drawings

    Design Strategy:

    The Parklet process is for applicants that want to obtain a permit for the sole purpose of placing a publicly accessible temporary sidewalk extension in the right of way.

    Application Process:

    Anyone interested in establishing a Parklet should obtain preliminary confirmation of site location standards by Urban Design Center staff. This is encouraged, but not required. A Parklet Petition with signatures of support from 75% of property owners/leaseholders on the applicable block face is required.

    Submittal packages should be submitted to the Permit and Development Portal and must include the following:

    • Parklets Petition, including IMAPs printout showing property owners on block-face
    • Minor Encroachment Application (please note that Parklet Applications are not eligible for 48 hour permitting)
    • Permit Application for Right-of-Way Permit. Permit applications are located at the top of the Forms Directory in the "Most Popular Selections" box.
    • Project description and purpose
    • Photos of existing site
    • Timetable and method of installation
    • Signed and dated Resolution 1996-153
    • Five (5) sets of detailed engineering plans with a completed application stapled to each
    • One (1) complete plan package in .pdf format (do not submit individual pages) (sheet sizes shall be no larger than 24 x 36)
    • Plans should show the location of existing trees, street furniture, hydrants and meters within 20' of Parklet boundaries and should note dimensions of proposed project
    • Indemnity Agreement releasing the City of Raleigh from liability for damages incurred by clients using the public right-of-way
    • Certificate of Liability Insurance (applicant must have $1 million in liability insurance with the City of Raleigh named as the certificate holder)

    Allow approximately 4-6 weeks for review and processing. Clients will be contacted by email when their permit is approved. Plan review comments can be viewed using the Permit and Development Center (requires a project Transaction number issued by COR).

    Once your permit is approved, contact Transportation Operations-Parking Staff (located on the 3rd floor of the Raleigh Municipal Building) to allocate parking spaces. Please note that the Parklet permit is revocable with a 24 hour notice, and requires annual renewal. Parklet maintenance is the responsibility of the owner/permit holder.

    Video Tutorials:

    Required Permits:

    Zoning Permit
    Right-of-Way Permit

    Fee Schedule:

    • $150 non-refundable application processing fee due upon submittal
    • $70 administrative fee will be collected upon receipt of encroachment agreement
    • Parking encumbrance fee (to be determined by Transportation Operations)
    • Payments are processed through the Permit and Development Portal. Payment types accepted include cash, Mastercard, Visa, or check made payable to the City of Raleigh.

    Permit Provisions:

    • Permits are valid for one year (July 1 through June 30)
    • All permit renewal application must be submitted by June 30 to the Permit and Development Portal
    • Any time the scope of use, ownership, or location changes, a new permit application must be submitted
    • At the time of permit application submittal, applicants are encouraged to provide an email address for the contact person (all contacts will be added to a listserv created for permit-holders). The Permit and Development Portal maintains records of all permits including contact information
    • The Permit and Development Portal notifies applicants regarding the status of their permit approval
    • The permit holder is liable for all damages and repairs to the streetscape, trees and vegetation, sidewalks, streets, or other public amenities that directly relate to the use of the permitted spaces
    • Permit holders may be required to remove private materials or accessories temporarily to allow street, sidewalk, or utility access for maintenance operations or during approved special events. 
    • Special event permits supersede annual permits. During a special event approved by the City, annual permits are temporarily suspended. The annual permit holder is required to attain granted written permission from the event sponsor/coordinator to set up on sidewalks within designated event area. The permit holder is responsible for keeping track of upcoming special events and the designated boundaries that may affect their business. For more information about special events, please contact the Office of Emergency Management and Special Events at 919-996-2200.

    Violations:

    • The permit holder is liable for all damages and repairs to the streetscape, trees and vegetation, sidewalks, streets, or other public amenities that directly relate to the use of the permitted space
    • The permit holder is responsible for remedying the violation within the time period specified in the notice. Beyond that, fines or subsequent revocation of permits applies as per the standard procedure outlined in Section I.D.3 of this handbook
    • Permit violations incur a first-time fine of $100. Subsequent violations carry a $200 fine for each occurrence and permits are revoked if a third violation occurs within the fiscal year

    Standards:

    For Parklets to be permitted within the downtown rights-of-way, all standards listed below must be met.

    Location:

    • Parklets are only allowed in the Downtown Overlay District and adjacent Pedestrian Business Overlay Districts
    • Speed limit of 35 mph or less
    • Must have existing pedestrian activity due to the presence of retail, mixed use, commercial development, or high-density residential development
    • Set back from driveways and 20’from intersections
    • Parklets are prohibited in the following locations:         
        - on Fayetteville Street, and within the Fayetteville Parking Zone         
        - in front of driveways         
        - at street corners         
        - along steep slopes (5%)         
        - above manholes or other utility access         
        - in front of fire hydrants (within 5’)         
        - where there are programmed street improvements or resurfacing scheduled to occur in the near future    - in bus lanes or loading zones (unless accompanied by a previous removal request)         
        - too close to other Parklets         
        - in disabled parking spaces         
        - on NCDOT roads         
        - on bridges

    Design Standards:

    • No wider than parking stall width
    • Maximum length of 2 parking spaces
    • Load bearing to a max of 750 lb per square foot
    • Must use non-combustible materials in primary and secondary fire districts
    • Create buffers between adjacent parking and the street
    • Wheel stops between adjacent parallel parking space and Parklet
    • Reflective elements at Parklet corners
    • ADA accessible
    • Must not impede curbside drainage
    • Designed for easy removal (24 hour notice)
    • No advertisements
    • Donor and material sponsor signage permitted with restrictions (no logos, maximum size of 1’ by 1’ and placed on Parklet adjacent to curb)
    • Must be open to the public with supporting signage

    Design Guidelines:

    • Visually distinguishable from any adjacent cafes
    • Visually permeable and connected to the street
    • Includes fixed and moveable seating
    • Includes plantings with year-round interest
    • Bicycle parking is encouraged
    • Suggested use of local, sustainable materials

    Maintenance:

    • The permit holder is responsible for the maintenance, upkeep and security of the Parklet, plantings, furnishings and related accessories
    • Repairs or replacement must be completed within 10 days of discovery

    Street Performers

    Street Performers - Standard Detail Drawings

    Design Strategy:
    Street performers add vibrancy to public spaces. Performers are encouraged to perform in downtown public spaces where pedestrian traffic is high and clear space is available for observation without blocking public access.

    Intent:
    It is the intent of the City to facilitate street performers to perform in certain locations, in balance with the needs of pedestrian and vehicular traffic for access throughout the downtown area.

    Application Process:
    Applications for Street Performer permits are obtained from the Permit and Development Portal.  To be processed, each permit application must include:

    • A completed Street Performer Application form
    • Fee payment (see Fee Schedule below)
    • The permit shall be issued immediately upon the completion of steps 1 and 2

    Video Tutorials:

    Required Permits:

    • Street Performance Permit

    Fee Schedule:

    • Street Performance Annual Permit:  $40

    Permit Provisions:

    • Permits are valid for one year (from July 1st through June 30th)
    • All permit renewal applications have to be submitted by June 30th to the Permit and Development Portal
    • At the time of submittal of permit applications, applicants are also encouraged to provide contact email addresses that will be added to a listserv created for permit holders. The Permit and Development Portal maintains record of all permits including contact information
    • Special event permits supersede annual permits.  In the advent of a special event approved by the City, annual permits are temporarily suspended.  Street performance permit holders require special permission from the special event coordinator to perform within the designated special events area. The permit holder is responsible for keeping track of upcoming special events and the designated boundaries that may affect their business. For more details on special events, please contact the Office of Emergency Management and Special Events at 919-996-2200
    • Permit holders may be required to remove private materials or accessories temporarily to allow street, sidewalk or utility access for maintenance operations or during approved special events.
    • Details regarding appeals are provided in Section I.D.3 of this handbook

    Violations:

    • The Zoning office notifies permit holders of violations
    • The permit holder is liable for all damages and repairs to the streetscape, trees and vegetation, sidewalks, streets or other public amenities that directly relate to the use of the permitted space
    • The permit holder is responsible for remedying the violation within the time period specified in the notice. Beyond that, fines or subsequent revocation of permits applies as per the standard procedure outlined in Section I.D.3 of this handbook
    • Permit violations incur a first time fine of $100.  Subsequent violations are $200 for each occurrence and permits are revoked if a third violation occurs within a fiscal year

    Standards:
    For street performances to be permitted within downtown public spaces, all of the following standards must be met.

    Location:

    • A minimum 5 foot-wide pedestrian corridor must be maintained on the sidewalk past a performance area at all times (7 feet on Fayetteville Street). Where existing obstructions are present (such as fire hydrants), the corridor can be measured to go around these obstructions. For tree grates, the corridor is measured from the outer edge of the grate, unless an ADA-compliant grate is installed, in which case the 5 feet can be measured directly from the tree trunk
    • Performers must not perform in locations that obstruct the visibility of motorists (generally, within a line 5 feet back diagonally from the handicap ramps at each intersection)
    • Street performances are excluded in public areas that are:
    1. within construction areas
    2. within 400 feet of the boundary of any designated special events area without the granted written permission from the event sponsor/ coordinator, or within a 5 foot radius of any building corner adjacent to a street intersection
    • Performers must not block access to any public benches, waste receptacles or other public amenities
    • Performers must perform at a minimum distance of 5 feet from edge of any driveway, edge of a crosswalk, utility boxes or handicapped ramp

    Fayetteville Street Location Standards:

    • Performers are allowed only in specified areas: in the Garden Zone outside permitted outdoor dining areas, pedestrian malls and public plaza areas (for permitted locations refer to maps included).

    Operation:

    • Noise levels must meet City Code requirements.  Refer to Sec 12-5001 through 12-5011 of the City Code on noise regulations
    • Street performances are limited to the following hours in all public areas:
    1. Monday through Thursday, between 8:00 a.m. and 10:00 p.m.
    2. Friday & Saturday, between 8:00 a.m. and 12:00 midnight
    3. Sunday, between 12 noon and 10:00 p.m.
    • A performer must not block pedestrian access through a public area. If a crowd blocks public access through public area, a police officer may disperse that portion of crowd blocking pedestrian traffic
    • A performer must not obstruct access to private property, except with prior granted written permission from the adjoining property owner. A copy of the agreement must be filed with the permit application
    • A performer must not consume or be under the influence of alcoholic beverages or controlled substances while performing
    • A performer must not use power, electrical cords, or fire during their performance
    • A performer must not leave their performance equipment unattended on the permitted space for more than 10 minutes, unless during an emergency
    • Permits are not transferable or assignable
    • A performer must not use any device or sharp objects that are likely to pose a physical injury or public safety hazard

    Maintenance:

    • After the performance, the performer is responsible for removing any debris, trash, or litter associated with the performance from the performance area.

    Checklist:
    Completed Street Performance Permit Application

    Annual Fees

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    Pushcart Vending

    Pushcart Vending - Standard Detail Drawings

    Design Strategy:

    Pushcart vendors enliven the pedestrian environment by providing convenience and a diversity of products at affordable prices.  Pushcarts lend charm, vitality, and diversity to an active urban environment. All pushcarts must obtain and maintain a permit for each location where the owner of the pushcart intends to operate. All applications for permit renewal must be filed no later than June 20 preceding the next permit year. During the period June 21 through July 1, the permits for any spaces that were not renewed will be available to new applicants. In the event that more than one applicant desires one of the abandoned locations, the City will conduct a lottery to assign that space.

    Application Process:

    Applications for pushcart vending permits are obtained from the Permit and Development Portal. Each permit application must include the following items:

    • Home Occupation Use Permit for home-based businesses (contact 919-996-2475 for more information)
    • A Food Vending Permit from the Wake County Environmental Services Department to ensure that the Local, State and Federal sanitary and health regulations are met (contact 919-856-7400 for more information)
    • A scaled sketch plan and photographs showing proposed cart location, dimensions, and details of surrounding streetscape elements, covering 6 feet on all sides of the edge of the proposed cart operation area including property lines, sidewalks, curb lines, lighting, trees indicating tree size, tree grates, planters, parking meters, benches, street signs, bus stops, and fire hydrants
    • A list of products to be offered for sale
    • Proof of a valid Insurance Policy that provides a minimum liability of one million dollars. The City of Raleigh must also be insured under the policy.
    • A written Indemnity Agreement satisfactory to the City Attorney that will hold harmless the City, its officers, councilors and employees, for any loss or liability or damage, including expenses and costs, for bodily or personal injury, and for property damage sustained by an person as a result of the negligent installation, use, or maintenance of a permitted public space within the City of Raleigh (see Appendix Section 5 for sample Indemnity Agreement.)
    • Fee payment (see table below)
    • A Food Permit from the NC Department of Agriculture for those wishing to sell baked goods or ice cream (contact 919-733-7366 for more information).

    *Please Note:  After acquiring the City permit, applicants are urged to get a NC Sales and Use Tax certificate from the State. Please contact 1-877-252-3052 for more information.

    Video Tutorials:

    Required Permits:

    • Home Occupation Use Permit (for home-based businesses)
    • Wake County Environmental Services- Vending Permit (for food vendors only)
    • Pushcart Vending Permit
    • NC State Agriculture Department- Food Vending Permit (for baked goods and ice cream vending only)

    Fee Schedule:

    Home Occupation Use Permit (see "Minimum Permit Fee" in Development Fee Schedule)
    Wake County Environmental Services Approval Letter: Fee Varies*
    Pushcart Vending Permit: $150
    NC State Agriculture Department- Food Vending Permit (for baked goods and ice cream vending): Fee Varies*

    * Fee varies with nature, type and size of business

    Permit Provisions:

    • Pushcart Vending permits are valid for one year (from July 1st through June 30th)
    • If at any time, the Wake County Environmental Services office revokes or suspends the issued food vending permit, the City permit is revoked or suspended simultaneously
    • At the time of annual permit renewal, the Office of Emergency Management and Special Events will determine whether any business located within 50 feet of the proposed vending location is of a competing nature. Upon determining the competing status of the proposed vending location, applicant will be required to choose an alternative location for vending purposes
    • At the time of submittal of permit applications, applicants are also encouraged to provide contact email addresses that will be added to a listserv created for permit holders. The Permit and Development Portal maintains record of all permits including contact information
    • Applicants are notified regarding the status of their permit approval via the Permit and Development Portal
    • The permit holder is liable for all damages and repairs to the streetscape, trees and vegetation, sidewalks, streets, or other public amenities that directly relate to the use of the permitted space
    • Permit holders may be required to remove private materials or accessories temporarily to allow street, sidewalk, or utility access for maintenance operations or during approved special events. 
    • Special event permits supersede annual permits. During a special event approved by the City, annual permits are temporarily suspended.  Carts are excluded within 400 feet of the edge of any special events area unless the annual permit holder is granted written permission from the event sponsor/ coordinator to set up within the designated event area. The permit holder is responsible for keeping track of upcoming special events and the designated boundaries that may affect their business. For more details on special events, please contact the Office of Emergency Management and Special Events at 919-996-2200.
    • Permits for qualifying locations that are available are allocated on a first-come, first-served basis. The time of submittal of the complete application, as validated by the permits officer will be stamped and recorded. For multiple requests received for one qualifying location, a lottery will be executed for assigning the spot. All permits will be issued after a site inspection is completed by the Zoning Department Inspection Officer
    • All issued permits are location-specific. If, within a given year of receiving permit, the applicant desires to change location of business, the application and the applicable fees will have to be submitted for the new location. All permits will be issued after a site inspection is completed by the Zoning Department Inspection Officer
    • Details regarding appeals are provided in Section I.D.3 of this handbook
    • For all pushcart permits issued prior to January 1, 2008, the first two permit holders who were issued the permits will be qualified to retain the two eligible vending spots along a block face. Remaining vendors who have been permitted along the relevant  block will be reassigned to other available locations of Downtown

    Violations:

    • The Zoning Enforcement Division notifies permit holders of violations
    • The permit holder is responsible for remedying the violation within the time period specified in the notice. Beyond that, fines or subsequent revocation of permits applies as per the standard procedure outlined in Section I.D.3 of this handbook
    • Permit violations incur a first time fine of $100.  Subsequent violations are $200 for each occurrence and permits are revoked if a third violation occurs within a fiscal year

    Standards:

    For pushcart vending to be permitted within downtown public spaces, all of the following standards must be met.

    Location:

    • Carts must not locate in any location that impedes, endangers, or interferes with pedestrian or vehicular traffic
    • All carts must operate in locations that are deemed non-competing to fixed-location businesses at a minimum of 50 feet away from a fixed establishment selling similar products excluding beverages. However, with the written permission from the fixed establishment, vendors can locate within 50 feet of such an establishment and sell similar products
    • Vending carts are excluded in public areas that are:
    1. within construction areas
    2. within 400 feet of the boundary of any special events area without the granted written permission from the event sponsor/ coordinator
    3. within a five (5) foot radius of any building corner adjacent to a street intersection
    • A maximum of two cart operation areas are permitted per block. Cart operation areas must be at minimum 5 feet apart when each sells different primary products and at minimum 100 feet apart when each sells the same primary products. PLEASE NOTE: For all pushcart permits issued prior to January 1, 2008, the first two permit holders who were issued the permits will be qualified to retain the two eligible vending spots along a block
    • Cart operation areas must not include the landscaped areas between the sidewalk and edge of curb
    • Carts must not be locked or attached to trees
    • Food carts are not permitted to operate within 50 feet of an outdoor dining space along a street block face. However, with the written permission from the restaurant owner providing the outdoor dining services, vendors can locate within 50 feet of the pertaining outdoor dining area
    • Carts must be located at least 5 feet from the edge of any driveway, edge of a crosswalk, utility boxes and vaults, handicapped ramp, building entrances, exits or emergency access/ exit ways, or emergency call box
    • An unobstructed sidewalk pedestrian corridor of a minimum of 5 feet in width must be maintained parallel to the street at all times. Where existing obstructions are present (such as fire hydrants), the corridor can be measured to go around these obstructions. For tree grates, the corridor is measured from the outer edge of the grate, unless an ADA-compliant grate is installed, in which case the 5 feet can be measured directly from the tree trunk.

    Fayetteville Street Location Standards:

    • An unobstructed pedestrian space a minimum of five feet must be maintained around the cart. NOTE: All carts permitted prior to January 1, 2008 are grandfathered against this requirement. Where existing obstructions are present (such as fire hydrants), the corridor can be measured to go around these obstructions. For tree grates, the corridor is measured from the outer edge of the grate, unless an ADA-compliant grate is installed, in which case the 5 feet can be measured directly from the tree trunk
    • An unobstructed pedestrian corridor a minimum of 7 feet in width must be maintained parallel to the street at all times

    Design:

    • All carts must be non-motorized with operable wheels. Persons with disabilities are permitted to use a motorized system to propel the pushcart
    • All food vending carts should be equipped with an appropriate grease blanket/ guard to trap grease from dripping onto public space
    • All carts must be self-contained with a waste receptacle.  All equipment required for the operation (exceptions apply to food vendors for use of coolers), must be  contained within the cart. Vendors must not empty waste into City-owned trash receptacles
    • Cart dimensions must not exceed 6 feet H. x 8-1/2 feet L. x 4 feet W.; total cart operation area must not exceed 100 square feet. Carts permitted prior to January 1, 2008 are grandfathered against the 6-foot maximum height requirement
    • Cart umbrellas or canopies must be attached to the cart, and must not exceed 8 feet in height (above grade). Maximum umbrella diameter must not exceed 6 feet. Canopies must not extend more than 2 feet in any direction beyond the width and length of the cart. Umbrellas and canopies must not interfere with tree canopy, signage, or free movement of pedestrians
    • Carts are limited to 2 umbrellas each
    • Vendor pushcarts must be made of durable material and no plastic, unfinished, or pressure treated wood may be visible.  All materials must be in accordance with all Local, State, Federal and Wake County Environmental Services rules and regulations
    • Pushcarts must be covered with an appropriate material to prevent exposure of food products to wind, dust, and insects and be in compliance with all applicable Local, State and Federal Health Department sanitary regulations.
    • Pushcarts and umbrellas must incorporate professional self-contained signage and meet other sign regulations in place (Refer to Sec. 12-1001 of the City Code for sign regulations). Total signage on carts must not exceed 24 square feet
    • No free-standing signage is permitted as part of the pushcart vending operation

    Operation:

    • Sales of goods and merchandise are limited to food and beverage items, fresh cut flowers, original artwork, and handicrafts produced by the vendor/artisan
    • All items being offered for sale must be confined to the cart
    • Food vendors are allowed to place a maximum of 3 coolers (a maximum capacity of 80 quarts) on the public space within the cart operation area. Coolers must be stored and stacked in such a manner so as not to create visual clutter
    • All accessories used for the operation of food vending carts must be placed within 3 feet of the outer edges of the cart
    • Pushcart vendors are limited to the use of one stool/ chair for seating purposes within the cart operation area. No seating is allowed for patrons
    • Pushcarts must not be stored, parked, or left overnight on any street, sidewalk, or in any parking space of the city
    • Hours of operation of vending carts are limited to the hours between 6:00 a.m. and 4:00 a.m.
    • Carts must be removed from the location between 4:00 a.m. and 6 a.m.
    • Pushcart operator or his/her designee must be present at the pushcart at all times except in cases of an emergency
    • Permits are not transferable or assignable
    • The waste water disposal standards of the Local and State sanitary regulations must be met for the cart operation. State Rules Governing the Sanitation of Food Service Establishment (15A NCAC 18A.2600)
    • If at any time, the Wake County Environmental Services revokes or suspends the issued food vending permit, the City permit is revoked or suspended simultaneously
    • Permits assigned to locations that are left vacant for more than 3 months after permit issuance will be revoked. The permit holders will have to reapply for permits thereafter. Permits for the revoked location will be issued on a first-come, first-served basis. The time of submittal of the complete application, as validated by the permits officer will be stamped and recorded. For multiple requests received for this location, a lottery will be executed for assigning the spot. NOTE: Locations that are affected by construction work or other, permitted temporary obstructions will be exempted.

    Maintenance:

    • The pushcart vendor is responsible for the proper disposal of waste and trash associated with the operation.  City trash receptacles are not to be used for this purpose. Vendors shall remove all waste and trash from their approved location at the end of each day or as needed to maintain the health and safety of the public. The vendor must keep clean all areas within 5 feet of the cart operation area clean of grease, trash, paper, cups, coolers, or cans associated with the vending operation
    • No liquid waste or grease is to be disposed in tree pits, storm drains, or onto the sidewalks, streets, or other public space. The vendor is responsible for the removal of grease from sidewalk and street surfaces resulting from the daily operation, unloading, and loading of the pushcart

    Checklist:

    1. Home Occupation Use Permit (for home-based businesses)
    2. Wake County Environmental Services- Vending permit (for food vendors only)
    3. Completed Pushcart Vending Application
    4. Annual Fees
    5. Proof of Insurance
    6. Indemnity Agreement
    7. N.C. State Agriculture Department- Food Vending Permit (for baked goods and ice cream vending only)

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    Mail Drop Off Boxes

    Mail Drop-Off Boxes - Standard Detail Drawings

    Design Strategy:

    To provide easy access to mail drop-off services, without their respective cabinets becoming visually obtrusive or a physical impediment.

    Application Process:

    Applications for Mail Drop-off Box permits are obtained from the Permit and Development Portal. Each permit application must include the following items:

    • A scaled sketch plan or photographs showing box location and surrounding streetscape details covering 6 feet on either side of the proposed box location including property lines, sidewalks, curb lines, lighting, trees indicating tree size, tree grates, planters, parking meters, benches, street signs, bus stops, and fire hydrants
    • Photographs and any other supporting materials showing the style, type, material, and dimension details of the proposed box
    • Proof of a valid Insurance Policy that provides a minimum liability of one million dollars. The City of Raleigh must be additionally insured under the policy
    • A written Indemnity Agreement satisfactory to the City Attorney that will hold harmless the City, its officers, councilors and employees, for any loss or liability or damage, including expenses and costs, for bodily or personal injury, and for property damage sustained by an person as a result of the negligent installation, use, or maintenance of a permitted public space within the City of Raleigh (see Appendix Section 5 for sample Indemnity Agreement)
    • Fee payment (see Fee Schedule below).

    *Please Note: Individual businesses requesting permits for use of public spaces may produce a single copy of the valid Business License and Proof of Insurance for placing boxes in multiple locations.

    Video Tutorials:

    Required Permits:

    • Mail Drop-off Box Permit

    Fee Schedule:

    Mail Drop-off Box Annual Permit: $15 (per unit)

    * Fee varies with nature, type and size of business

    Permit Provisions:

    • Drop-off Box permits are valid for one year (from July 1st through June 30th)
    • All permit renewal applications have to be submitted by June 30th to the Permit and Development Portal
    • At the time of submittal of permit applications, applicants are also encouraged to provide contact email addresses that will be added to a listserv created for permit holders. The Permit and Development Portal maintains record of all permits including contact information
    • Permit holders may be required to remove boxes temporarily to allow street, sidewalk or utility access for maintenance operations or during approved special events.
    • All issued permits are location-specific. If within a given year of receiving permit, the applicant desires to change location, the application will have to be resubmitted for the new location. However, fees will be waived if the issued permit is still valid during the time of re-submittal

    Violations:

    • The Zoning Enforcement Division notifies permit holders of any violations
    • The permit holder is responsible for remedying the violation within 10 working days of receiving the violation notice. Beyond that, fines or subsequent revocation of permits applies as per the standard procedure outlined in Section I.D.3 of this handbook
    • Any box installed, used or maintained in violation of the standards and procedures, or left abandoned for more than 30 days will be tagged with a notice of violation stating the violation, date of tagging, and notice of intention to remove the box if the violation is not corrected within 10 working days
    • The Planning and Zoning Division staff may, as an alternative to tagging the box, move, align, or reposition boxes in order to restore them to a legal condition
    • Any box which has been tagged and remains in violation past the 10-day correction period shall be removed by the Planning and Zoning Division staff and stored in a secure location. Staff shall mail a notice of removal to the permit holder stating the date the box was removed and the reasons for the action. Any box thus removed and stored shall be released to the owner if claimed within 45 days after removal and upon payment of a fine of $200
    • If a removed box is not claimed by the permit holder within the 45-day time period, the box will be deemed unclaimed property in possession of the Police Department

    Standards:

    For drop-off boxes to be permitted within downtown public spaces, all of the following standards must be met.

    Location:

    • No more than three free-standing drop-off boxes are permitted in any qualifying location.  Only one such location is permitted per street block face
    • Individual businesses are permitted only one box per qualifying location per street block face
    • Boxes must be located such that an unobstructed pedestrian corridor a minimum of 5 feet in width is maintained parallel to the street at all times. Where existing obstructions are present (such as fire hydrants), the corridor can be measured to go around these obstructions. For tree grates, the corridor is measured from the outer edge of the grate, unless an ADA-compliant grate is installed, in which case the 5 feet can be measured directly from the tree trunk
    • Boxes must be placed at least 5 feet from any fire hydrant, edge of street curb, edge of driveway cut, edge of crosswalk, utility boxes and vaults, edge of handicapped ramp, public benches, trash receptacles, building access, exits or emergency access/ exit ways, or emergency call box
    • Boxes must not be located within a 5 foot radius of any building corner at a street intersection
    • The rear of a box can be no more than 6 inches from the edge of the private property line parallel to the street. Fayetteville Street Location Standards
    • Drop-off boxes are not permitted to locate along Fayetteville Street.

    Design:

    • Single drop-off boxes can be no larger than 54"h. x 30"w. x 36"d.
    • Only metal boxes are permitted
    • Boxes must be weather sealed
    • Second-party advertising is not allowed on the boxes
    • Boxes must not be attached to a building, any city tree, or sidewalk.

    Operation:

    • Boxes must display the times of pick-up in a visible location
    • Boxes must not block building display windows without the written consent of the adjoining property/ business owner. A copy of the agreement must be filed with the application

    Maintenance:

    • The permit holder is responsible for the maintenance, repair and upkeep of the drop-off boxes.  Boxes must be kept:
    1. reasonably free of dirt and grease,
    2. reasonably free of chipped, faded, peeling, and cracked paint,
    3. reasonably free of rust,
    4. structural parts in good working order,
    5. free of graffiti,
    6. free of third party advertising stickers or fliers
    7. parts must be reasonably free of cracks, dents, scratches, abrasion, and discoloration
    • The permit holder is responsible for paying any costs resulting from damage to public space due to the installation or operation of the drop-off boxes

    Checklist:

    1. Completed Mail Drop-off Box Permit Application Form
    2. Annual Fees
    3. Proof of Insurance
    4. Indemnity Agreement

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    Outdoor Merchandise

    Outdoor Merchandise - Standard Detail Drawings

    Design Strategy:

    The display of goods for sale outside of a storefront transitions activity from private property to the public space. Outdoor merchandise displays add color and vibrancy to a pedestrian environment and generate economic activity.

    Application Process:

    Applications for Outdoor Merchandise Display Permits are obtained from the Permit and Development Portal. Each permit application must include the following items:

    • A sketch plan or photographs showing proposed outdoor merchandise location and surrounding streetscape details covering 6 feet on either side of the proposed location including property lines, sidewalks, curb lines, lighting, trees indicating tree size, tree grates, planters, parking meters, benches, street signs, bus stops, and fire hydrants.
    • Description of outdoor merchandise to be displayed.
    • Proof of a valid Insurance Policy that provides a minimum liability of one million dollars. The City of Raleigh must be additionally insured under the policy.
    • A written Indemnity Agreement satisfactory to the City Attorney that will hold harmless the City, its officers, councilors and employees, for any loss or liability or damage, including expenses and costs, for bodily or personal injury, and for property damage sustained by an person as a result of the negligent installation, use, or maintenance of a permitted public space within the City of Raleigh (see Appendix Section 5 for sample Indemnity Agreement).
    • Fee payment (see Fee Schedule below).

    *Please Note: Established businesses requesting permits may produce a copy of the active Proof of Insurance. Business owners requesting multiple Minor Encroachment Permits for use of public space at one location, for one business, can use one Proof of Insurance to cover all minor encroachment requests as long as the City is additionally insured under the policy.

    Video Tutorials:

    Required Permits:

    • Minor Encroachment Permit

    Fee Schedule:

    Minor Encroachment Permit: $150
    Annual Renewal Fee: $50

    * Fee varies with nature, type and size of business

    Permit Provisions:

    • Outdoor merchandise permits are valid for one year from July 1st through June 30th.
    • All permit renewal applications have to be submitted by June 30th to the Permit and Development Portal.
    • Building owners and tenants can sell merchandise on public spaces with an Outdoor Merchandise Permit. Those wishing to sell merchandise in public space when it is not associated with a building or storefront must obtain Street Vending Permits.
    • At the time of submittal of permit applications, applicants are also encouraged to provide contact email addresses that will be added to a listserv created for permit holders. The Permit and Development Portal maintains record of all permits including contact information.
    • Applicants are notified regarding the status of their permit approval via the Permit and Development Portal.
    • The permit holder is liable for all damages and repairs to the streetscape, trees and vegetation, sidewalks, streets, or other public amenities that directly relate to the use of the permitted space.
    • Permit holders may be required to remove private materials or accessories temporarily to allow street, sidewalk, or utility access for maintenance operations or during approved special events. 
    • Special event permits supersede annual permits. During a special event approved by the City, annual permits are temporarily suspended. The annual permit holder is required to attain granted written permission from the event sponsor/ coordinator to set up on sidewalks within the designated event area. The permit holder is responsible for keeping track of upcoming special events and the designated boundaries that may affect their business. For more details on special events, please contact the Office of Emergency Management and Special Events at 919-996-2200. 
    • All issued permits are location-specific. If within a given year of receiving permit, the applicant desires to change location of business, the application will have to be resubmitted for the new location. However, fees will be waived if the issued permit is still valid during the time of re-submittal.

    Violations:

    • The Planning and Zoning Division notifies permit holders of violations.
    • The permit holder is responsible for remedying the violation within the time period specified in the notice. Beyond that, fines or subsequent revocation of permits applies as per the standard procedure outlined in Section I.D.3 of this handbook.
    • Permit violations incur a first time fine of $100. Subsequent violations are $200 for each occurrence and permits are revoked if a third violation occurs within a fiscal year.

    Standards:

    For outdoor merchandise displays to be permitted within downtown public spaces, all of the following standards must be met:

    Location:

    • Outdoor displays are limited to within 6 feet of the associated building facade.
    • Display is permitted only in front of the associated retail business storefront, adjacent to the building wall, and on the same side of the street.
    • Displays must maintain a 3 foot wide pedestrian corridor straight out from any entrance or exit.
    • An unobstructed pedestrian corridor a minimum of 5 feet in width must be maintained parallel to the street at all times. Where existing obstructions are present (such as fire hydrants), the corridor can be measured to go around these obstructions. For tree grates, the corridor is measured from the outer edge of the grate, unless an ADA-compliant grate is installed, in which case the 5 feet can be measured directly from the tree trunk.
    • No items can be hung on or attached to street trees.

    Fayetteville Street Standards:

    • Outdoor merchandise is allowed as long as an unobstructed 7 foot-wide pedestrian corridor is maintained parallel to the street at all times.

    Design:

    • No merchandise may be attached to the sidewalk or streetscape elements.
    • All merchandise and display units must be secured to the display stands so that they do not dislodge during windy conditions.
    • Outdoor display units must be stable and not easily tipped over.
    • Outdoor merchandise on display must not include any objects with sharp edges, protrusions, or other features which may be hazardous to the public.

    Operation:

    • Merchandise must not impede, endanger, or interfere with pedestrian or vehicular traffic.
    • Building entrances and exits where an outdoor merchandise display area is located must remain unobstructed at all times.
    • Outdoor merchandise on display must not block regulatory signs, crosswalks, or intersections.
    • Outdoor display of goods and merchandise are limited to the items sold within the retail establishment.
    • No shopping carts are allowed as part of the outdoor merchandise display.
    • All outdoor displays must be removed from public space at the close of business and during inclement weather conditions.

    Maintenance:

    • The permit holder is responsible for keeping the permitted outdoor merchandise area clean of garbage, trash, or litter associated with the outdoor display of merchandise.
    • The permit holder is responsible for the maintenance, upkeep, and security of the display area and the merchandise on display.

    Checklist:

    1. Completed Minor Encroachment Application (check "Outdoor Merchandise")
    2. Fees (Renewed Annually)
    3. Proof of Insurance
    4. Indemnity Agreement

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    Street Furniture and Accessories

    Street Furniture & Accessories - Standard Detail Drawings

    Design Strategy:

    Private street furniture and accessories add to the distinctive look of a building or storefront. While some street furniture is provided by the city, the property owners can enhance the pedestrian realm with the use of pots, planters, benches, or public art. Pots and planters in front of storefronts contribute color and soften the street. Public art provides visual interest for pedestrians and creates a sense of place and identity.

    Application Process:

    • Applications for Street Furniture Permits are obtained from the Permit and Development Portal. Each permit application must include the following items: A sketch plan or photographs showing proposed street furniture location and surrounding streetscape details covering 6 feet on either side of the proposed location including property lines, sidewalks, curb lines, lighting, trees indicating tree size, tree grates, planters, parking meters, benches, street signs, bus stops, and fire hydrants.
    • Details of the street furniture - photographs, dimensions, and materials specifications.
    • Proof of a valid Insurance Policy that provides a minimum liability of one million dollars. The City of Raleigh must be additionally insured under the policy.
    • A written Indemnity Agreement satisfactory to the City Attorney that will hold harmless the City, its officers, councilors and employees, for any loss or liability or damage, including expenses and costs, for bodily or personal injury, and for property damage sustained by an person as a result of the negligent installation, use, or maintenance of a permitted public space within the City of Raleigh (see Appendix Section 5 for sample Indemnity Agreement)
    • Fee payment (see Fee Schedule below).

    *Please Note: Established businesses requesting permits may produce a copy of the active Proof of Insurance. Business owners requesting multiple Minor Encroachment Permits for use of public space at one location, for one business, can use one Proof of Insurance to cover all minor encroachment requests as long as the City is additionally insured under the policy.

    Video Tutorials:

    Required Permits:

    • Minor Encroachment Permit

    Fee Schedule:

    Minor Encroachment Permit (one-time): $150

    Permit Provisions:

    • One-time permits are valid as long as the permitted use remains effective. Any time the scope of use, ownership, or location changes, permit application must be resubmitted.
    • The standards in this section do not apply to furniture placed as part of a valid Outdoor Dining Permit
    • At the time of submittal of permit applications, applicants are also encouraged to provide contact email address that will be added to a listserv created for permit holders. The Permit and Development Portal maintains record of all permits including contact information.
    • Applicants are notified regarding the status of their permit approval via the Permit and Development Portal.
    • The permit holder is liable for all damages and repairs to the streetscape, trees and vegetation, sidewalks, streets, or other public amenities that directly relate to the use of the permitted spaces.
    • Permit holders may be required to remove private materials or accessories temporarily to allow street, sidewalk, or utility access for maintenance operations or during approved special events.
    • All issued permits are location-specific. If within a given year of receiving permit, the applicant desires to change location of business, the application will have to be resubmitted for the new location. However, fees will be waived if the issued permit is still valid during the time of re-submittal.
    • Special event permits supersede annual permits. During a special event approved by the City, annual permits are temporarily suspended. The annual permit holder is required to attain granted written permission from the event sponsor/ coordinator to set up on sidewalks within the designated event area. The permit holder is responsible for keeping track of upcoming special events and the designated boundaries that may affect their business. For more details on special events, please contact the Office of Emergency Management and Special Events at 919-996-2200. View all the latest information on Downtown events

    Violations:

    • The Planning and Zoning Division notifies permit holders of violations.
    • The permit holder is responsible for remedying the violation within the time period specified in the notice. Beyond that, fines or subsequent revocation of permits applies as per the standard procedure outlined in Section I.D.3 of this handbook.
    • Permit violations incur a first time fine of $100. Subsequent violations are $200 for each occurrence and permits are revoked if a third violation occurs within a fiscal year.

    Standards:

    For street furniture and accessories to be permitted within downtown public spaces, all of the following standards must be met.

    Location:

    • Street furniture must be placed directly in front of the property and on the same side of the street no further than 3 feet out from the façade.
    • Street furniture must not be attached to trees.
    • An unobstructed sidewalk space 5 feet wide must be maintained parallel to the street for pedestrian traffic at all times. Where existing obstructions are present (such as fire hydrants), the corridor can be measured to go around these obstructions. For tree grates, the corridor is measured from the outer edge of the grate, unless an ADA-compliant grate is installed, in which case the 5 feet can be measured directly from the tree trunk.

    Fayetteville Street Standards:

    An unobstructed pedestrian corridor a minimum of 7 feet in width must be maintained parallel to the street at all times.

    Design:

    • Street furniture and accessories must be constructed of durable materials, which do not harm streetscape materials such as pavers or landscaping in any way. Plastic or unfinished wood is forbidden.
    • Pots and planters must not be more than 36 inches tall (excluding plant height).

    Operation:

    • All street furniture and accessories must be removable for periodic maintenance of public space.
    • Private furnishings such as benches are allowed in public space only if the back of the benches are within 6 inches of the building façade.
    • Street furniture and accessories must not block pedestrian access to and visibility of building entrances.

    Maintenance:

    • The permit holder is responsible for the maintenance, upkeep and security of street furniture and related accessories.
    • Repairs or replacement must be completed within 10 days of discovery.

    Checklist:

    1. Completed Minor Encroachment Application (check "Street Furniture")
    2. Fees
    3. Proof of Insurance
    4. Indemnity Agreement

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