Water Usage Calculator Includes water leaks and swimming pools Updated: Jan 30, 2026 Need Financial Assistance? Financial assistance for utility bills is available through the Utility Customer Assistance Program (UCAP). Helpful Links Customer Care and Billing Raleigh Water Self-Service Utilities Customer Service Utility Bill Frequently Asked Questions Customer Satisfaction Survey Contact publicutilityinfo@raleighnc.gov Back to Water and Sewer Department: Water Subscribe Raleigh Water News and Events Was this page helpful? Yes No Email Please choose the type of issue you are experiencing with the page from the dropdown. - Select - Accessibility Issue Missing information Wrong information Design issue Something isn’t working as expected Customer Service issue (Examples: trouble with paying utility bill, missed garbage collection, permit issues, etc.) Comments Would you like to be notified by the City about your feedback? This feedback widget is not intended for customer service issues. This feedback is reviewed monthly to help us improve our site. For immediate customer service please refer to our staff directory.