Water and Sewer Permitting and Plan Review

Raleigh Water Merger Communities New Process - FAQ

Q: When does the new process take effect?
A: June 1, 2025. 

Q: What’s changing?
A: Permits for utility connections and stubs will now be issued through Raleigh Water’s Permit and Development Portal. Construction drawings will be reviewed, permitted, and approved in Raleigh’s permitting system. 

Q: Do I still need to submit plans to the merger town?
A: Yes. You must submit to both the merger town and Raleigh’s portal. 

Q: Where do I pay for plan reviews?
A: All review fee payments will be made through Raleigh’s portal. 

Q: Will I still receive comments from the merger town?
A: Yes, for subdivisions, site plans, and plats. But construction drawings will only receive comments and approvals in Raleigh’s permitting system.

Q: Is there a resource or guide available?
A: A dedicated webpage is in development. The link will be shared soon and posted to town and county websites.

Contact

 

Rene Hagen
Raleigh Water
Development Review
Supervisor
water.review@raleighnc.gov 

Department:
Water
Service Categories:
Water and Sewer Development Review
Related Services:
Raleigh Water General Information

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