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05/07/2025 7:50 am

Project Share

Help local residents in crisis pay their utility bills

Updated: May 7, 2025

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Why Contribute? Ways to Contribute

The Project Share Contribution Program provides emergency funds to utility residents in a crisis, who are unable to pay their water, solid waste, recycling, and stormwater bills. It is funded by customer and corporate contributions.

Raleigh's Project Share 2023

Why Contribute?

older woman washing vegetables under faucet

Without water service, basic sanitary needs such as bathing or showering, washing dishes, washing clothes and flushing the toilet would be impossible.

But for some residents on limited incomes, this is a real possibility. When you contribute to ‘Project Share’, you make a difference!

Of the funds contributed to Project Share, 100 percent stay in the service area and help customers located in Raleigh, Garner, Knightdale, Rolesville, Wake Forest, Wendell and Zebulon.

Ways to Contribute

  • Monthly on your utility bill or a one-time contribution via Web Self Service.
  • Make a credit card contribution by calling 919-996-3200
  • Mail a check to: Raleigh Water,  P.O. Box 590 , Raleigh, NC 27602
    Please make the check out to City of Raleigh and write "Project Share" in the subject line.

Need Assistance with Your Utility Bill?

Financial assistance for utility bills is available through the Utility Customer Assistance Program (UCAP).

Helpful Links

Customer Care and Billing

 

Web Self Service

Utilities Customer Service

Utility Bill Frequently Asked Questions

Customer Satisfaction Survey

Contact

 

Customer Care and Billing
Web Self Service
Payments: 888-905-3169

customercare@raleighnc.govupda

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