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What's Up With My Water? Raleigh's Annual Disinfection Changeover

Raleigh Water customers may notice temporary taste and odor differences

Raleigh Water will perform its annual water disinfection changeover starting in late February.  This essential maintenance might cause a slight, temporary change in the taste or smell of your tap water, but it's a routine process that ensures the continued safety and quality of your drinking water.

From Thursday, Feb. 27, to Thursday, April 10, Raleigh Water will switch its disinfection process as recommended by the N.C. Department of Environmental Quality. This means using chlorine-only disinfection for a few weeks instead of the usual chloramine method.

What does this mean for you? You might notice a slight chlorine taste or odor in your water during this time. It's completely safe to drink, but we understand it might be a little different. Additionally, Raleigh Water will be flushing the system to ensure a smooth transition, which could cause some temporary discoloration. No need to be alarmed! Just run the tap for a few minutes until the water runs clear.

Why the switch? This temporary change helps maintain optimal disinfection throughout the entire water distribution system. It's part of Raleigh Water's commitment to providing you with safe and high-quality drinking water.

This process will affect a large portion of the region. Several Triangle water utilities, including Raleigh, Durham, Cary, Apex, Morrisville and the Orange Water and Sewer Authority, will conduct their annual disinfection process changeover and flushing.  

Want to learn more? You can find detailed information and water quality reports on the Raleigh Water website.

We appreciate your understanding as Raleigh Water works to keep your drinking water safe and reliable.

Contact

 

Kimberly Holmes-Iverson
Communications Manager, Raleigh Water
kimberly.holmes-iverson@raleighnc.gov

Lead Department:
Water
Service Categories:
Water Treatment

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