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Published 11/17/2025 at 6 a.m. Updated 11/17/2025 at 11 a.m.

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https://raleighnc.gov/water-and-sewer/events/person-help-session-raleigh-waters-new-portal-canceled
11/17/2025 11:37 am

19
Wednesday
November 2025
10–12 p.m.

In-Person Help Session for Raleigh Water's New Portal - CANCELED

Add to Calendar 2025-11-19 10:00:00 2025-11-19 12:00:00 In-Person Help Session for Raleigh Water's New Portal - CANCELED Five Points Center for Active Adults 2000 Noble Road Raleigh, NC 27608 Meals on Wheels Friendship Cafe City of Raleigh Customer Care and BillingRaleighWaterSelfService@raleighnc.gov America/New_York public

This event has been canceled and will be rescheduled. Please check back on raleighnc.gov and search "billing portal" for updates.

Helpful Links

Need help creating your new Raleigh Water Self-Service Portal account? We're here to help!

Stop by anytime during event hours to get help from Raleigh Water staff.

Please bring:

  • your current Raleigh Water account number;
  • your zip code; and,
  • optional: a mobile device (phone or tablet or laptop).

Learn more about the new Raleigh Water Self-Service Portal and read our frequently asked questions.

Learn more and set up your new Raleigh Water Self-Service Portal.

Helpful Links

Event Details

Wednesday, Nov. 19
10 a.m. - noon
Meals on Wheels Friendship Cafe Five Points Active Adults Center at 200 Noble Road

Where to find your account number on your current bill

Your account number can be found:

  • on your paper bill (see image below) or
  • in your monthly emails from Raleigh Water titled "City of Raleigh - A Friendly Reminder Your Bill is Due."
a screenshot of a water bill showing where to find your account number in top left corner under "Account Number"

Contact

 

Customer Care and Billing
RaleighWaterSelfService@raleighnc.gov

Address:

Five Points Center for Active Adults
2000 Noble Road
Raleigh, NC 27608

Meals on Wheels Friendship Cafe

Event Type:
Community and Workshops

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