Parking Customer Service

We trust you will find the office to be a pleasant environment to conduct your business or request assistance. The following services can be completed while at the Raleigh Parking Office:

About Our Customer Service Staff
Customer Service staff is also available to answer any parking-related questions or concerns, assist citizens with parking problems, issue permits, process payments, review account histories and provide information about appealing a ticket.

View our Common Questions for answers to other questions about parking issues or ordinances.

If you can not find what you are looking for in the FAQs please contact a Customer Service Representative at 919-996-3996 for further assistance.

About Our Parking Ambassadors
Parking Ambassadors enforce all City of Raleigh parking ordinances to maintain order and convenience for the benefit of all users. Ambassadors strive to provide a high level of customer service by assisting customers in operating the pay stations and answering questions about parking or way finding.

Contact Information and Hours
8:30 a.m. to 5 p.m. Monday to Friday except for City-observed holidays.
Dillon building at 310 W. Martin Street
919-996-3996
raleighparking@raleighnc.gov

Contact

 

8:30 a.m. to 5 p.m. Monday to Friday except for City-observed holidays.
Dillon building at 310 W. Martin Street
919-996-3996
raleighparking@raleighnc.gov

Lead Department:
Transportation
Service Categories:
Parking