USPS Delivery Requirements

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USPS Mailbox Requirements

The former process that allowed residential developers to choose between curb line and cluster box delivery (for new construction) is no longer in place. The requirements changed in April of 2012 and the United States Poastal Service (USPS) now determines the type of delivery that is most efficient and appropriate for the area to be served.

USPS Mailbox Requirements

During the development stage of a new subdivision, it is the responsibility of the customer (developers and builders) to provide the necessary mail receptacle equipment. The City of Raleigh does not allow encroachments in the public right-of-way for mail receptacles. The developer or builder may place the mail receptacle in an easement on private property, or set aside a lot that residents of the subdivision can utilize by vehicle or foot to collect mail.

The USPS revision to Modes of Delivery and Delivery Equipment provides information for developers to ensure that the project will receive mail service. More information on installation requirements can be provided by the Growth Development Coordinator for the USPS.



San Matthews
USPS Growth Development Coordinator (Wake County)


Lead Department:
Planning and Development
Service Categories:
Records and Resources

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