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Overview
In accordance with the Americans with Disabilities Act (ADA), Raleigh Parks, Recreation and Cultural Resources provides support to participants with disabilities and/or medical conditions who request a program modification. Participants who indicate a disability and/or medical condition and request accommodation will be contacted by Inclusion Services. Those who share disability and/or medical information and do not request accommodation will not be contacted by Inclusion Services.
Individual support plans are created on a case-by-case basis and designed upon the participant’s specific condition and the program(s) they register for. Additional forms, interviews, and/or communication are required. Support plans do not exempt participants from following City of Raleigh Parks, Recreation and Cultural Resources policies, but can provide modifications to support them in doing so.
Examples of supports/services available may include, but are not limited to:
- Adaptive/supportive materials
- Additional trained staff for the program to lower the existing program staff-to-participant ratio
- Alternative print materials
- Individualized emergency plans
- Modifications to environment and activities
- Specialized training for program/site staff
Participants who require a higher level of support than available, can bring their own Personal Assistant to the program, at no additional cost. Additional paperwork is required of the Personal Assistant.
Requesting Services
- To ensure your place in the program, always register for the program of choice first.
- Select “yes” to an ADA accommodation at the time of registration (either online or hard-copy registration forms).
- After registration, the Inclusion Team will reach out for additional information.
Inclusion Services will follow up on all requests as quickly as possible. An Accommodation Request Form will be sent by email and should be received at least two weeks prior to the start date of the program, so we can ensure appropriate supports are available. Additional forms will be required for our assessment process based upon the request and may require a physician’s signature.
For more information, check out our Road Map to Inclusion Services or contact Inclusion Services at 919-996-2147 or at ParksInclusion@raleighnc.gov.
