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Welcome to the Raleigh Impact Lab, a one-of-a-kind municipal government consulting lab where the City of Raleigh's Office of Strategy & Innovation is pioneering a transformative approach to service delivery. Our mission is to empower city staff with cutting-edge skills in Human-Centered Design (HCD) and innovation, driving meaningful service delivery improvements for all Raleigh residents.
About the Raleigh Impact Lab
Key Components of the Lab
- Dynamic Approach: Staff explore core HCD principles and innovative strategies to craft creative, responsive, and effective solutions.
- Hands-On Application: Real-world issues are addressed through practical exercises and project work across multiple service areas.
- Stakeholder Engagement: Direct interaction with community members to gather insights and foster collaboration.
Our Approach to Innovation
Our program is not just about learning; it's about doing. Participants engage in pilot projects that act as laboratories for innovation. These projects focus on real community issues, allowing staff to develop, test, and refine solutions that can significantly enhance the quality of life in Raleigh.
Benefits to the Community
- Enhanced Public Services: Projects aimed at improving the efficiency and effectiveness of city services.
- Improved Infrastructure: Innovative solutions to bolster the city's infrastructure.
- Social Inclusion: Initiatives that foster inclusivity and support for diverse community needs.
Case Studies
Explore the success stories of the Raleigh Impact Lab. These case studies showcase the tangible benefits of our program, highlighting how innovative solutions have positively impacted our community.
Case studies coming soon!
Join the Impact
The Raleigh Impact Lab is shaping the future of our city, one innovative solution at a time. We invite you to learn more about our program and see how we are making a difference. Together, we can build a better Raleigh through the power of Human-Centered Design and innovation.
Stay informed about the Raleigh Impact Lab and other Office of Strategy and Innovation efforts by signing up for our email communications or contact our office at strategic.planning@raleighnc.gov or 919-996-3070.
