Digital Inclusion

Digital Inclusion Programs


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Need help with technology? Get Advice About Your Device! Raleigh Digital Connectors Raleigh Digital Ambassadors

The Digital Inclusion Unit provides community-based opportunities that use technology as a catalyst to foster creativity and improve the quality of life for citizens of Raleigh. Through diverse programs and initiatives, the unit has trained more than 3,800 residents in digital literacy efforts, provided more than 1,000 computers to underserved residents, and collectively completed more than 10,000 hours of volunteer service so far.

Need help with technology? Get Advice About Your Device!

The City of Raleigh is partnering with StepUp Ministries to offer Advice About Your Device Drop-In Hours. Whether you have a short question about how to work your device or have long-term digital goals, attend our drop-in hours to learn more. There is no registration required for this FREE resource.
 
You will be paired up with a Digital Ambassador to create a plan to best support your needs and tackle goals together in a 1:1 setting. Whether you need help with your phone, computer, or have other digital goals, we have you covered!
 
 View the locations, dates and times below.

Date

Time

Location

Address

Sept. 7 12:45 p.m. - 3:15 p.m. Raleigh Pathway Center 900 S. Wilmington St.
Oct. 5 12:45 p.m. - 3:15 p.m. Raleigh Pathway Center 900 S. Wilmington St.
Nov. 2 12:45 p.m. - 3:15 p.m. Raleigh Pathway Center 900 S. Wilmington St.
Dec. 7 12:45 p.m. - 3:15 p.m. Raleigh Pathway Center 900 S. Wilmington St.
Jan. 4 12:45 p.m. - 3:15 p.m. Raleigh Pathway Center 900 S. Wilmington St.
Feb. 1 12:45 p.m. - 3:15 p.m. Raleigh Pathway Center 900 S. Wilmington St.
March 1 12:45 p.m. - 3:15 p.m. Raleigh Pathway Center 900 S. Wilmington St.
April 5 12:45 p.m. - 3:15 p.m. Raleigh Pathway Center 900 S. Wilmington St.
May 3 12:45 p.m. - 3:15 p.m. Raleigh Pathway Center 900 S. Wilmington St.

Raleigh Digital Connectors

Digital Connectors Small Group

The mission of the Raleigh Digital Connectors aims to cultivate the next generation of digital equity leaders by providing education about digital inclusion, leadership development and service-learning opportunities to high school youth. 

The Raleigh Digital Connectors Program is known for the immense impact that it has on both the city and students within our community here in Raleigh. This year, the program will have two cohorts to allow valuable lessons and skills to reach more students.

Application

Applications for the Fall 2024 are open from July 1 to July 14. Fill out the application here! 

Program Details

This leadership and service program focuses on Digital Inclusion efforts that help bridge the digital divide. 

Program Requirements Program Goals Program Benefits  Program Components Applicant Requirements
  • Five Month Commitment 
  • 10 hours of Service  
  • Attend  twice weekly meetings
  • No more than four unexcused absences permitted
  • Increase knowledge of the digital divide
  • Explain different methods to bridge the digital divide
  • Describe careers related to technology
  • $100 Stipend 
  • Leadership Development 
  • Career Exploration
  • Service Hours
  • 60% Leadership Development
  • 20% Professional Development
  • 20% Service Learning
  • Must be a 9-12 Student
  • Must live in the City of Raleigh

 

Raleigh Digital Ambassadors

Digital Ambassadors in front of acorn

The Digital Ambassadors Program is a continuation of the Digital Connectors Program. The mission of the Raleigh Digital Ambassadors is to expand and increase digital inclusion services to the City of Raleigh residents through service-learning and community engagement.

Program Details

Program Requirements Program Goals Program Benefits Program Components Applicant Requirements
  • 10 - month commitment 
  • 45 hours of Service  
  • Attend monthly in-person & virtual meetings
  • Complete 2-3 service events a month 
  • No more than 4 unexcused absences permitted
  • To engage in critical reflection through service learning 
  • To apply leadership skills in a community setting 
  • To build relationships with community members

 

  • Stipend 
  • Service Hours
  • Leadership Development
  • Professional Development 
  • 10% Leadership Development
  • 10% Professional Development
  • 80% Service Learning
  • Must be a 9-12th Grade Student
  • Must live in the City of Raleigh 
  • Must be an Alumni of the Digital Connectors 

Projects

 Digital Ambassadors have the opportunity to spearhead various service initiatives aimed at benefiting the residents of Raleigh. These projects encompass a wide range of activities tailored to meet the diverse needs of our community. From providing invaluable advice on device usage through events like Advice about your Device, to facilitating the distribution of mobile computers to low-income families, and even hosting engaging tech events like the Geek-a-thon, their efforts are dedicated to enhancing digital literacy and accessibility for all. 

 

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