Digital Inclusion Programs

The Digital Inclusion Unit provides community-based opportunities that use technology as a catalyst to foster creativity and improve the quality of life for citizens of Raleigh. Through diverse programs and initiatives, the unit has trained more than 3,800 residents in digital literacy efforts, provided more than 1,000 computers to underserved residents, and collectively completed more than 10,000 hours of volunteer service so far.

Need help with technology? Get Advice About Your Device!

The City of Raleigh is partnering with StepUp Ministries to offer Advice About Your Device Drop-In Hours. Whether you have a short question about how to work your device or have long-term digital goals, attend our drop-in hours to learn more. There is no registration required for this FREE resource.

You will be paired up with a Digital Ambassador to create a plan to best support your needs and tackle goals together in a 1:1 setting. Whether you need help with your phone, computer, or have other digital goals, we have you covered!

View the locations, dates and times below.

Date	Time	Location	Address
Sept. 7	1 - 3 p.m.	Raleigh Pathway Center	900 S. Wilmington St.
Oct. 5	1 - 3 p.m.	Raleigh Pathway Center	900 S. Wilmington St.
Nov. 2	1 - 3 p.m.	Raleigh Pathway Center	900 S. Wilmington St.
Dec. 7	1 - 3 p.m.	Raleigh Pathway Center	900 S. Wilmington St.
Jan. 4	1 - 3 p.m.	Raleigh Pathway Center	900 S. Wilmington St.
Feb. 1	1 - 3 p.m.	Raleigh Pathway Center	900 S. Wilmington St.
March 1	1 - 3 p.m.	Raleigh Pathway Center	900 S. Wilmington St.
April 5	1- 3 p.m.	Raleigh Pathway Center	900 S. Wilmington St.
May 3	1 - 3 p.m.	Raleigh Pathway Center	900 S. Wilmington St.

Raleigh Digital Connectors

The mission of the Raleigh Digital Connectors aims to cultivate the next generation of digital equity leaders by providing education about digital inclusion, leadership development, and service-learning opportunities to high school youth.

The Raleigh Digital Connectors Program is known for the immense impact that it has on both the city and students within our community here in Raleigh. This year, the program will have two cohorts to allow valuable lessons and skills to reach more students.

Application

Applications for Digital Connectors Fall 2025 will be posted in June/July. Be the first to know by filling out the interest form.

Program Details

This leadership and service program focuses on Digital Inclusion efforts that help bridge the digital divide.

Program Requirements	Program Goals	Program Benefits	Program Components	Applicant Requirements
Five Month Commitment 10 hours of Service Attend twice weekly meetings No more than four unexcused absences permitted	Increase knowledge of the digital divide Explain different methods to bridge the digital divide Describe careers related to technology	$100 Stipend Leadership Development Career Exploration Service Hours	60% Leadership Development 20% Professional Development 20% Service Learning	Must be a 9-12 Student Must live in the City of Raleigh

Raleigh Digital Ambassadors

The Digital Ambassadors Program is a continuation of the Digital Connectors Program. The mission of the Raleigh Digital Ambassadors is to expand and increase digital inclusion services to the City of Raleigh residents through service-learning and community engagement.

Program Details

Program Requirements

Program Goals

Program Benefits

Program Components

Applicant Requirements

10 - month commitment
45 hours of Service
Attend monthly in-person & virtual meetings
Complete 2-3 service events a month
No more than 4 unexcused absences permitted

To engage in critical reflection through service learning
To apply leadership skills in a community setting
To build relationships with community members

Stipend
Service Hours
Leadership Development
Professional Development

10% Leadership Development
10% Professional Development
80% Service Learning

Must be a 9-12th Grade Student
Must live in the City of Raleigh
Must be an Alumni of the Digital Connectors

Projects

Digital Ambassadors have the opportunity to spearhead various service initiatives aimed at benefiting the residents of Raleigh. These projects encompass a wide range of activities tailored to meet the diverse needs of our community. From providing invaluable advice on device usage through events like Advice about your Device, to facilitating the distribution of mobile computers to low-income families, and even hosting engaging tech events like the Geek-a-thon, their efforts are dedicated to enhancing digital literacy and accessibility for all.