Request a Free Lead Test Kit

We understand how important water safety and peace of mind are for you and your household. Request a free lead test kit.

Raleigh Water customers may request a free kit to test for lead in their drinking water.

Once your sampling kit arrives, please follow the instructions carefully. Improper sampling, like using non-recommended locations, can lead to inaccurate results. Here's a helpful video from the EPA to guide you through the process and ensure accurate data.
Allow up to 14 days for your results to be available once your sample is collected and picked up. You will be notified via email once they are ready. If no email address is on file for you, we will mail you a paper copy.
Since 2014, we have only had four samples out of the thousands tested that exceeded the action level. Action level is defined as the level of concentration of a harmful or toxic substance or contaminant. The action level for lead is currently 15 PPB.

Related Information

Customer Care and Billing
Raleigh Water Self-Service
customercare@raleighnc.gov
Phone: 919-996-3245
Payments: 888-905-3169

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