We often take our sewer systems for granted – out of sight, out of mind, until something goes wrong. Nobody wants to deal with sewage backing up into their home or yard, but understanding your responsibilities as a homeowner is crucial.
The First Line of Defense
Most sewer backups are caused by common culprits like grease, tree roots, or even those "flushable" wipes that shouldn't be flushed. The first step is to call a licensed plumber. They can diagnose the issue, determining if it's a blockage or a more serious pipe failure.
Understanding Your Responsibility
It's important to understand who is responsible for maintaining which part of the sewer line.
• Your Responsibility: You are responsible for the portion of the sewer line that runs from your home to the point where it connects to the City's main sewer line. This is often referred to as the "sewer lateral" or "main line."
• City Responsibility: The City of Raleigh is responsible for maintaining the main sewer lines within the public right-of-way (areas like sidewalks and streets).
Understanding Sewer Line Responsibilities: Homeowner vs Municipality
Key Considerations
• Tree Roots: Tree roots are notorious for infiltrating sewer lines.
• Grease: Grease buildup can significantly slow down or even block sewer flow.
• "Flushable" Wipes: Many wipes marketed as "flushable" can actually cause significant clogs in the sewer system.
What to Do in Case of a Backup
• Contact a Plumber: A licensed plumber can assess the situation and determine the cause of the backup.
• Identify the Location: Determine whether the blockage or pipe failure is located on your property or within the public right-of-way.
• Contact the City (if necessary): If the issue lies within the public right-of-way, call 919-996-3245 or send an email to: customercare@raleighnc.gov.
By understanding your responsibilities and knowing who to contact in case of a problem, you can help ensure the smooth operation of our City's sewer system and protect your home from unexpected sewage backups.
