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https://raleighnc.gov/water-and-sewer/events/person-help-session-raleigh-waters-new-portal-canceled-0
12/03/2025 10:42 am

This event occurred in the past

17
Monday
November 2025
10–12 p.m.

In-Person Help Session for Raleigh Water's New Portal - CANCELED

Add to Calendar 2025-11-17 10:00:00 2025-11-17 12:00:00 In-Person Help Session for Raleigh Water's New Portal - CANCELED John Chavis Memorial Park 505 Martin Luther King Jr Blvd Raleigh, NC 27601 City of Raleigh Customer Care and BillingRaleighWaterSelfService@raleighnc.gov America/New_York public

Event Canceled

Due to technical issues with the portal, we are postponing this event. A new date and time will be announced on raleighnc.gov and Raleigh Water's social channels.

Helpful Links

Need help creating your new Raleigh Water Self-Service Portal account? We're here to help!

Stop by anytime during event hours to get help from Raleigh Water staff.

Please bring:

  • your current Raleigh Water account number;
  • your zip code; and,
  • optional: a mobile device (phone or tablet or laptop).

Raleigh Water Self-Service Portal

Learn more and set up your new Raleigh Water Self-Service Portal.

Helpful Links

Event Details

Monday, Nov. 17
10 a.m. - noon
John Chavis Memorial Park at 505 Martin Luther King Jr Blvd

Where to find your account number on your current bill

Your account number can be found:

  • on your paper bill (see image below) or
  • in your monthly emails from Raleigh Water titled "City of Raleigh - A Friendly Reminder Your Bill is Due."
a screenshot of a water bill showing where to find your account number in top left corner under "Account Number"

Contact

 

Customer Care and Billing
RaleighWaterSelfService@raleighnc.gov

Address:

John Chavis Memorial Park
505 Martin Luther King Jr Blvd
Raleigh, NC 27601
Event Type:
Community and Workshops

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