On June 16, the City of Raleigh was proud to launch the new iAccess online survey tool, a first-of-its-kind program to improve on-street parking accessibility in downtown Raleigh. This exciting program will help people with disabilities share their experiences with ADA parking and public spaces—making Raleigh a more welcoming place for everyone.
The iAccess app was created by iAccess Life, an Atlanta-based company that helps people with mobility challenges rate and review public spaces. With help from Passport, Raleigh’s parking technology partner, the city is now bringing this helpful tool to local residents and visitors.
Using the iAccess online survey, people can give feedback about the accessibility of downtown parking spots. This includes things like how easy it is to park, access to sidewalks, and how convenient was the space to their destination.
“Accessible parking is essential for creating an inclusive and thriving economy,” said Brandon Winfield, CEO and Co-Founder of iAccess Life. “We are thrilled to see the steps Raleigh is taking to go above and beyond for their community, and we look forward to supporting them every step of the way.”
As part of this new program, the City installed new signs at around 28 ADA parking spaces downtown. Each sign has a QR code that connects directly to the iAccess survey. Anyone who uses these spaces can scan the code and leave feedback in real time.
This program is the first of its kind in Raleigh, and it shows the city’s strong commitment to inclusion. “Raleigh Transportation is proud to partner with iAccess Life to become the first city to fully implement their parking accessibility survey,” said Tony Howard, Senior Transportation Analyst. “This initiative shows our commitment to creating a city where everyone feels included. We’re excited to hear from our community and keep improving our public spaces.”
By listening to real feedback from the community, Raleigh hopes to better understand the needs of people with disabilities and make downtown easier for everyone to use.
To see a map of all ADA parking/iAccess locations, visit our ADA parking page
Questions? Feel free to email our staff at raleighparking@raleighnc.gov.