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Machine learning is a type of artificial intelligence (AI) that helps computers recognize patterns in data, improving as they receive more information. Raleigh Water uses this technology to detect early signs of problems in the water system and identify areas where failures are most likely to occur.
By using these advanced tools, Raleigh Water can respond more quickly, reduce stress for customers, and better protect the environment. The utility is proud to be one of the few in the nation using such cutting-edge technology.