Each year the Raleigh-Wake 911 Call Center receives thousands of calls. View some key statistics from 2022.
2022 Stats
- 911 Calls – 542,171
- 10-Digit Calls – 245,339
- Outgoing Calls – 261,849
- Public Safety Dispatch – 476,600
The ECC received 47 total feedbacks which included 14 commendations and 33 complaints.
The commendations and complaints are summarized below:
- 14 commendations (five from residents, nine from service agencies); and,
- 33 complaints (21 from residents, 12 from services agencies. Of those, 19 were found to be valid, 14 were unfounded).