911 Statistics | Raleighnc.gov

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Published 12/22/2025 at 9 a.m. Updated 12/22/2025 at 12 p.m.

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https://raleighnc.gov/emergency-communications-911/services/911-statistics
06/25/2025 7:01 pm

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2024 Stats

Each year the Raleigh-Wake 911 Call Center receives thousands of calls. View some key statistics from 2024.

2024 Stats

911 Calls – 542,598
10-Digit Calls – 267,235
Outgoing Calls – 227,262
Public Safety Dispatch – 517,789

The ECC received 95 pieces of feedback which include 22 commendations and 73 complaints. The commendations and complaints are summarized below:

12 commendations (seven from residents, 15 from service agencies); and,
73 complaints (22 from residents, 51 from services agencies. Of those, 66 were found to be valid, seven were unfounded).

Contact

Administration
919-996-5030
(M-F 8 a.m. - 5 p.m.)

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