Two emergency communications employees looking at a monitor

911 Statistics

Emergency Communications

Each year the Raleigh-Wake 911 Call Center receives thousands of calls. View some key statistics from 2022. 

2022 Stats

  • 911 Calls – 542,171
  • 10-Digit Calls – 245,339
  • Outgoing Calls – 261,849
  • Public Safety Dispatch – 476,600

The ECC received 47 total feedbacks which included 14 commendations and 33 complaints.

The commendations and complaints are summarized below:

  • 14 commendations (five from residents, nine from service agencies); and,
  • 33 complaints (21 from residents, 12 from services agencies. Of those, 19 were found to be valid, 14 were unfounded).

Contact

 

Administration
919-996-5030
(M-F 8 a.m. - 5 p.m.)

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Lead Department:
Emergency Communications