Update Your Fire Contact Information

If you have received a notice or an invoice incorrectly, please notify us to update our records in “The Compliance Engine” and/or “First Due”. Please see the information below regarding our two software systems and choose which, or both, to update accordingly. 

If you are responsible for multiple properties in the Raleigh district, be sure to provide all property addresses, contacts, emails, and phone numbers for each.

A record of updates for both software systems is being monitored, and both the owner and tenant will be notified if changes are made frequently and/or invoices are unpaid.

The Compliance Engine

The Compliance Engine is a web-based service used by the Fire Marshal’s Office to track and maintain code compliance, reduce false alarm activity, and provide safer communities through third party inspection reporting and maintenance.

This system sends automatic notices for fire alarm, hood suppression, sprinkler, fire hydrant, spray booth, etc. This software system (TCE) sends out automatic renewal, delinquent, and late notices to businesses or responsible parties.

First Due

First Due is an internal software system that the Fire Marshal’s Office uses to keep track of State Inspection services. Fire Code Inspections are required for all places of business. Periodic inspections are conducted based on the type of business with reports and invoices for routine fire inspections between one to three years depending on the building type. These inspections also include daycare, group homes, foster homes, tents, fireworks, events, blasting, exhibits, and trade shows.

To view reports, visit RFDreports.net.

Contact

 

Address
Raleigh Fire Department
310 West Martin Street
Suite 200
Raleigh, NC 27601

If your call is an actual emergency, please call 9-1-1

Office of the Fire Marshal
fireprevention@raleighnc.gov
919-996-6392


 

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Lead Department:
Fire
Service Categories:
Office of the Fire Marshal