Care Navigation Team
A team of case management and peer support specialists
Updated: Sep 25, 2026
Supported Services
- Department:
- Housing and Community Development
- Related Services:
- Raleigh CARES
Thank you for printing this page from the City of Raleigh's Official Website (www.raleighnc.gov)
https://raleighnc.gov/community/services/raleigh-cares/care-navigation-team
09/25/2026 2:10 pm
A team of case management and peer support specialists
Updated: Sep 25, 2026
The Care Navigation team connects with community members in crisis who are experiencing homelessness after their initial contact with a first response team. The team works to identify specific housing needs and match the person with available community resources. This team also connects the various City services needed to support the person. These efforts aim to ensure no one falls between the cracks.
In its first year, Care Navigation quickly became a nimble, effective team dedicated to preventing homelessness, stabilizing households, and connecting residents to long-term support.