E-Bike Program

Participating Bike Shops

Conte Bikes – Brennan Station and Ridgewood locations
Oak City Cycling
East Coast Electric Speed Shop – Raleigh location
The Bicycle Chain – Raleigh location
REI North Hills
TREK – Holly Park and North Raleigh locations
Bell Lap Cycleworks

What is the E-Bike Program?

E-Bike Rebate Program is an incentive program for Raleigh residents to encourage the purchase and use of electric bicycles (e-bikes).  E-bikes have an electric motor that assists the rider in pedaling, making it possible to go farther, ride longer, and carry more on your bike. E-bikes can replace cars for most trips. This reduces greenhouse gas emissions and supports Raleigh's Community Climate Action Plan! 

The E-Bike Rebate Program will offer a point-of-sale voucher toward the purchase of an e-bike at participating local bike shops. Eligible applicants will be permanent City of Raleigh residents who are 18 years or older at time of application. All eligible applicants can apply for a $500 voucher. Those with incomes of 80% of Area Median Income (AMI) or less will be eligible to apply for a $1,500 voucher. 

Frequently Asked Questions

When will the E-Bike Program begin? 
We are planning to kick off the program Monday, October 28.  The application will be open until Sunday, November 10. 

When will vouchers be distributed?
Throughout the month of December. 

Am I eligible for the E-Bike Program?  
If you live in Raleigh and are 18 years old or older when the application opens, you will be eligible to receive a voucher. Voucher amounts will vary depending on income. 

Is there a waiting list? 
No. The E-Bike Program application will be open for a set period and voucher recipients will be selected at random from the pool of applicants once the applications close. This process will give everyone enough time to gather and submit documentation and apply for a voucher.

Can I participate as an e-bike retailer? 
We're looking for local e-bike retailers to participate in the program. Please contact us to discuss the program in more detail. 

Are City of Raleigh employees eligible?
No. Unfortunately, at this time City of Raleigh employees are not eligible to participate in the program.

How long do I have to redeem my voucher? 
Successful voucher recipients will have sixty (60) calendar days from notice of award to redeem their voucher. Failure to redeem voucher within sixty (60) days will result in forfeiture of the voucher, and a new recipients will be randomly selected.  

How do I know if I live in the City of Raleigh? 
The E-Bike Rebate Program will be using the Raleigh Municipal limits to determine program eligibility. You can use either of these maps to view the city limits. For both, the Raleigh City Limits will be areas within the shaded grey regions. 

How long until I know if I have been selected?
Applicants will be notified throughout the month of December and will receive an email with your voucher code to present to the participating bike shop of your choice at the time of purchase.

Does a voucher code expire?
If you are selected, voucher codes expire 60 days from the date you receive the notification email and the voucher code is issued.

How do I track the status of my application?
You can track the status of your application anytime by visiting the Retrieve My Voucher Code page.

What are the different statuses for my application?

Pending - Your application is being reviewed and you will receive notification if you have been selected.
Declined - Your application has been declined and you were not selected to receive a voucher at this time. 
Approved - Your application has been approved and you have been selected for the program. A voucher code has been sent to you to use when purchasing your E-Bike from a participating shop.
Waitlisted - Your application has been waitlisted and will be reviewed in the case of unused vouchers.